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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Would not go anywhere else

5
I have used first response for my last three car purchases and every time it has been a smooth, fast and friendly process. Reviewed on: 22nd July 2022

Helpful and understanding

5
Fantastic customer service Listen help and give correct advice Reviewed on: 22nd July 2022

Excellent service

5
Professional service from start to finish. Extremely quick response and finance was approved and with my car dealer within hours. Cant recommended them enough. Reviewed on: 22nd July 2022

Excellent

5
I’ve been with First Response for coming up to 4 years, I have been able to change my car over with them hassle free and have even recommended them to my partner who uses them for his car finance also. Reviewed on: 22nd July 2022

Quick easy and reliable

5
No hassles setting up car financing, easy direct debits and easy website to use if you want to extras. Reviewed on: 22nd July 2022

Very happy with the service.

5
I was unable to get car finance due to previous mistakes as a young adult. First response took all my history in to consideration and chose to help me, I can't thank them enough. The process was easy, the customer service was very good and the forms were easy to fill out. A very happy customer. Reviewed on: 22nd July 2022

Excellent customer service

5
Very good service easy to speak with and understanding Reviewed on: 22nd July 2022

Brilliant company

5
I have car finance with first reps once and couldn’t want a better company to deal with Reviewed on: 22nd July 2022

Easy to deal with

5
Everything was effortless with them and very approachable Reviewed on: 22nd July 2022

Amazing hassle free

5
First Response are a great company to deal with, straight forward service, with no hassle what so ever, I've recommended to friends Reviewed on: 22nd July 2022