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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,989 reviews, last reviewed 16th Jul 2026

33933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Mr John G Neary

Very good to deal with and very much customer focused. Spot On. Reviewed on: 23rd July 2022

Excellent service

I have used this company twice for my finance on my cars. They are professional and excellent customer service and very helpful. Would recommend them to friends and family Reviewed on: 23rd July 2022

Super service!

Professional, thorough and most helpful throughout the purchase of my Grandson's car, last year and again when I paid the loan off earlier than anticipated, saving interest charges. Will definitely use them again. Reviewed on: 23rd July 2022

very good

Good rates and never any problems Reviewed on: 23rd July 2022

Fast response and a great service

Really helpful with their service. I’d recommend them to anyone Reviewed on: 23rd July 2022

Customer service

When I took out car finance with First it was in lockdown. The lady that dealt with my case was working from home and rather than speaking to someone in a call centre, it was more like chatting to a friend and talked me through the process with her child in the background trying to join in what was a fun, friendly and enjoyable experience. I will use them again when my finance ends. I was dealt with by humans rather than it being a robotic experience. Reviewed on: 23rd July 2022

Great service! Affordable payments

First response finance took me on when I got declined from another company, they offered me affordable payments, great customer service, haven't had any problems, would highly recommend Reviewed on: 23rd July 2022

One of the best

I have been a loyal customer of first response finance for several years now and have used them to finance several of my cars in recent years due to how easy the team make it. They are always happy to chat and assist whenever they can they work with a wide range of garage so you have a excellent choice of cars and I would definitely recommend them to friends and family. Reviewed on: 23rd July 2022

Fantastic company. Highly recommend them.

I have been using this company for years and I am always very impressed by their efficiency. Reviewed on: 23rd July 2022

Good finance

First Response Finance is one of the best finance companies I have been with they are very helpful and friendly if you ever can’t make a payment they are always there to help anyway they can always have nice people to talk to Reviewed on: 23rd July 2022

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