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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,989 reviews, last reviewed 16th Jul 2026

33933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Getting some wheels motion

Very helpfull and honest , good people to talk with i was put at ease with first phone call i would highly reccomend to anyone who is thinking of buying a car on finance Reviewed on: 23rd July 2022

A very fair company which tuck me through every step

This is my second car with the company, and will use them when I'm ready to change Reviewed on: 23rd July 2022

No hassle financing

To know what you are going to be paying before you have even picked your next car due to being told what the payments would be based on different purchase prices was great, it aloud me to look around different dealers with the knowledge that when I found what I wanted that the finance was not only in place but more importantly, affordable. Great service all the way and quick. Reviewed on: 23rd July 2022

Fantastic

Staff are amazing, friendly and knowledgeable. First response finance is an amazing company and I would recommend to everyone Reviewed on: 23rd July 2022

Reliable and fair

I have been a customer of first response on numerous occasions over the last 15 years+ with gaps in service, dependable when needed, reward good customers with lower interest rates for those who keep up with payments, fortunately I have never had issues with payments but this is the sort of firm who I can imagine will be genuinely understanding. Genuinely recommended. Reviewed on: 23rd July 2022

Very helpful

Very helpful send text when your payment falls on a weekend to remind you that will come out following working day and helpful when i needed to change payment day to help with my needs. Reviewed on: 23rd July 2022

Brilliant customer service

Brilliant customer service .. fast completion time and friendly on the phone .. Reviewed on: 23rd July 2022

Excellent service

First Response Finance gave me hope when I most needed it. Reviewed on: 23rd July 2022

The best

These guys are the best every time i have rang up allyways quick to answer and very friendly and fast to deal with your enquiry Reviewed on: 23rd July 2022

Very helpful and friendly

Very helpful very friendly no stress very easy to deal with from start to finish keep you up dated all the way though and they go that little bit more to help old school family business feel, morals from a big company Reviewed on: 23rd July 2022

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