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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Best finance company

5
First Response Finance are a very professional and caring company this is the second time I have used them and would recommend them to anyone looking for car or motorbike finance Reviewed on: 22nd July 2022

Brilliant Customer Service

5
From start to finish, just brilliant customer service. A company that treats you like an individual and not just a statistic. Reviewed on: 22nd July 2022

Fab company

5
Zero issues with this car finance company, helpful advisors, smooth and easy process. Very fair prices. Would definitely recommend. Reviewed on: 22nd July 2022

Awesome and quick

5
First response wasn’t the best offer i had but it sure was quick and easy to apply to. Overall its a grate finance company Reviewed on: 22nd July 2022

Best help I could get !!!

5
First response finance is the first company that has made things so easy to understand and are really helpful over the phone and online. The staff are really helpful with the steps towards you getting the financial help you need and are always there when you need help or any questions answered. Reviewed on: 22nd July 2022

Easy and quick service

5
I have a bad credit rating and this company helped me get the car finance I needed, quick, and communication was amazing all the way through Reviewed on: 22nd July 2022

Excellent company

5
Ive Had many cars from them. Quick and easy application and excellent service throughout from start to finish. Highly recommended Reviewed on: 22nd July 2022

When all seems hopeless

5
Managing to get back on my feet after a bad few years. Decided to purchase a new (second hand) car, dealership were great but nobody would lend me the ourstanding balance. Thats where First Response Finance stepped in, they believed in me and lent me the money. Cannot thank them enough, i can now see my children regularly. Thumbs up Reviewed on: 22nd July 2022

Best Company

5
Company i cant trust any time 1st class service. Reviewed on: 22nd July 2022

Fantastic no fuss service

5
I’ve had 2 finances with them and they have been excellent, nothing is to much trouble and you can always get hold of them Reviewed on: 22nd July 2022