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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Fantastic no fuss service

5
I’ve had 2 finances with them and they have been excellent, nothing is to much trouble and you can always get hold of them Reviewed on: 22nd July 2022

Responsive and helpful

5
It was with trepidation I approached First Response for finance and my anxiety was short lived. Not only do they try and get you the best they can for your circumstances they are all very approachable and helpful. I could have been buying a Bentley rather than a little Nissan and their response would be the same. Equitable, expedient and first class Reviewed on: 22nd July 2022

No dramas

5
Very easy set up from start to finish.always keep you informed Reviewed on: 22nd July 2022

First response finance

5
Brilliant finance company! Couldn’t recommended them enough. Helped me out massively when it came to choosing and paying for my car. Will definitely be back with them at the end of my HP. Staff are very friendly and helpful. Explained everything I needed to know. Highly recommend 5* Really do deserve an award Reviewed on: 22nd July 2022

Great company

5
As someone just out of an IVA with severely bad credit, this company was the only one to give me a chance. And considering my credit score I am very happy with my repayments Reviewed on: 22nd July 2022

Very happy

5
I am very happy with first response on both car finance and loan. When I recently had a problem with payments they were happy to help and I didn’t receive any late fees Reviewed on: 22nd July 2022

A great service provided by great people

5
First class service from start to finish. Often with finance companies once the initial product is sold the after service is patchy at best. Not the case with First Response - Staff are always on hand the assist with your queries in a prompt friendly manner. Reviewed on: 22nd July 2022

Mrs E Dowse

5
A fantastic company, getting car financing was so quick & easy! I would recommend the company to all my friends & family 100 times over Reviewed on: 22nd July 2022

fast efficient friendly service

5
i currently have 2 vehicles on finance with first responce finance, i can honestly say i wouldn’t trust anyone else or look any further. From start to finish such a quick professional friendly and efficient service catered to my every need. I would highly recommend them to anyone and they are certainly most deserving for this award Reviewed on: 22nd July 2022

Finance made easy

5
Our car broke down last year forcing us to find a replacement straight away. First response were very helpful and took the stress out of financing the car, without which, we couldn't have afforded a replacement for some time. Reviewed on: 22nd July 2022

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