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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7960 reviews)

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4.88

Based on 7,957 reviews, last reviewed 8th Jul 2026

49550% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Could never fault and alway polite excellent custome... Could never fault and alway polite excellent customer service nd always goes the extra miles to help Reviewed on: 8th July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7960)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic and fair

Have had 6 deals with them over the past years, Fantastic highly trained staff ,very knowledgeable and friendly . I recommend them 100% Reviewed on: 22nd July 2022

ABOVE ALL ELSE!!

My experience with First Response Finance have been absolutely fantastic. They are always there at the end of the phone to help you and guide you in the right directions. I will highly recommend this company to absolutely every single person I can. 100% effort since the very start. Reviewed on: 22nd July 2022

Excellent service faultless

Excellent from start to finish kept up to date all the way Reviewed on: 22nd July 2022

Excellent help and quick response helped me get my new bike in no time

Extremely helpfully and quick responsive if any issues arose couldn't be happier with the service Reviewed on: 22nd July 2022

Compassionate

With a really bad credit score and with constant unsuccessful applications. First Response Finance were the only ones who walked me through my credit rating, the agent I was dealing with showed compassion and understanding we discussed all the items on my credit file and the reasons behind some of my debts. I was honest about my finance and he could see that through my report. He got me a really affordable deal and a really nice car. I have been driving run down bangers since I passed my test. And now I drive a really nice Audi. The car dealership connect with first response finance ( McKinney motors) are fantastic 5 stars for them too. And thank you first response for getting me my First nice car. Reviewed on: 22nd July 2022

Been brilliant im actually on my second vehicle within there customer service is amazing

Brilliant in every way never been unhappy with the service provided Reviewed on: 22nd July 2022

Loan made simple

Applied for car loan and was taken through the whole process with help on line and email simple and quick Reviewed on: 22nd July 2022

Brilliant

Brilliant and excellent and very easy to pay back and work with you Reviewed on: 22nd July 2022

Outstanding company!!!

First response helped me secure the van of my dreams with not the best credit due to not really having any credit so a massive thank you to them and I would advise anyone needing help purchasing a vehicle get on to first response they are exceptional at what they do, so easy and so great to work with they really are the best in the buisness. Thanks again guys! Reviewed on: 22nd July 2022

Awesome

Awesome, always friendly customer service and very personable and reward loyalty with better deals if you have never defaulted on previous finance. I've never had to wait in a queue on the phone either. Awesome company. Reviewed on: 22nd July 2022

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