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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,989 reviews, last reviewed 16th Jul 2026

33933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing

Best company I've used no hassle all done online and are available to speak yo Reviewed on: 22nd July 2022

Great customer service very friendly and efficient service, even the garage commented on their service

Always spoke to a ‘human being’ straight away, very helpful and knew what they were talking about. So unusual these days to get this sort of customer service and able to speak to people that know their business. Thoroughly recommend First Response Finance Reviewed on: 22nd July 2022

Brilliant

From start to finish everything was simple and quick. Got too chose my own terms off payment and the sales team are extremely helpful. Very thoughtful in your circumstances and willing too help. Thankyou so much for your professional attitude Reviewed on: 22nd July 2022

Excellent

All I can say is they were there for me when nobody else was, & I will be eternally grateful Reviewed on: 22nd July 2022

Good price

Very good costume service, price. Reviewed on: 22nd July 2022

Quick and Easy

I applied online, the next day I had an email to fill out some information online and a few hours later the money had been paid out for the motorbike I wanted! Quick, easy and no hassle at all! Reviewed on: 22nd July 2022

Car finance

Have been with first response for about 8 years and they have been nothing but helpful rewarding and friendly with all our car finances over the years and will continue using for further purchase of new vehicles in the future Reviewed on: 22nd July 2022

Brilliant customer service

I was really nervous about getting finance but the customer service team were really helpful and answered all my questions. 10/10! Reviewed on: 22nd July 2022

Quick and smart finance

It was very easy to organise the car finance and and affordable payments. Reviewed on: 22nd July 2022

Fast hassle free finance

Having bad credit is so restrictive and often a hole so hard to get out of first response helped me get my car n freedom again Thanks xx Reviewed on: 22nd July 2022

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