Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Quick and Professional very easy to work with

5
Everything was straight forward and quickly completed loved using them. Reviewed on: 22nd July 2022

Great company

5
I can't fault first response, they are fast to pay out. They dealt with the car dealership directly. Highly recommend them. Reviewed on: 22nd July 2022

Absolutely Brilliant

5
I desperately needed a new car. My credit record / score was through the floor. But this company helped me so much. One year on. I'm still happy with my car. ( Hengist). And I've had no problems with the company. 5☆ all day long. Reviewed on: 22nd July 2022

Great company

5
Took me on when other companies never and worked with me when I could afford to pay great costumer service and has made it easy for me to have a car that I always wanted on the road. Reviewed on: 22nd July 2022

Wonderful customer service

5
The process was nice and smooth and easy! Customer service is also brilliant Reviewed on: 22nd July 2022

Good company to deal with

5
Never had a problem with them, always happy to help, great customer service Reviewed on: 22nd July 2022

Excellent company

5
They are an excellent company to take out finance with unlike other companies that I have look through this company accepted the car that I was looking for and financed it for me I will highly recommend them to other family members and friends Reviewed on: 22nd July 2022

One off the best Finance companies around I would not go anywhere else and Highly recommend to anyone

5
I am a returning customer to First Response are there amazing to deal with lovely people very helpful I’m a do anything for you I have recommended them to friends and family and will continue to do so and I look forward to dealing with them again when I purchase my next motorbike Reviewed on: 22nd July 2022

Helpful, upfront & easy

5
Awesome finance company, the app is brilliant, borrowed twice now from First Response Finance, staff have always been helpful and friendly, other companies should follow their example. Reviewed on: 22nd July 2022

Extremely quick and very reliable

5
I have very poor credit history and struggled to get a car after mine was no longer in use , they helped me go through what would be best and that I could financially afford without getting into debt or struggle to make payments and within 3 days I was driving away in my new car. Also only accept reparable garages. Reviewed on: 22nd July 2022