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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Life changer

5
First response finance helped me get my first car which in turn has changed mine and my son's life. We both have Autism and find public transport stressful. Now we have a car, we can enjoy our journeys and rides out. Total life changer all thanks to First Response Finance. Reviewed on: 22nd July 2022

Credit rating was not so good :(

5
At the time my credit rating was not so good but they come through when I needed them! My old car was on its last legs and First Response were the first to pop up and offer me credit to which saved me. Reviewed on: 22nd July 2022

Amazing

5
Very easy to apply for, always updating you. Very friendly polite staff. Would definitely recommend to family and friends Reviewed on: 22nd July 2022

Excellent service

5
Everytime I have a problem they are extremely helpful and caring they have helped me so much Reviewed on: 22nd July 2022

One of the best companies I ever worked

5
Since I started working with First Response Finance I know that my back is covered and they will help me. Thank you for giving me the chance to work with you. Reviewed on: 22nd July 2022

Very flexible

5
I was able to get finance for a car despite my bad credit score. Would definitely recommend Reviewed on: 22nd July 2022

Excellent service

5
Easy process. Very efficient service all staff were helpful and polite. Thank you so much. Keep up the good work Reviewed on: 22nd July 2022

Finance and car insurance

5
Very professional when talking on the phone, quick answers and no hesitation to direct you on when you are unsure and asking any questions. Very thorough with answers. Overall just great service. Reviewed on: 22nd July 2022

Excellent

5
I’ve used them twice now with no problem highly recommended Reviewed on: 22nd July 2022

Service

5
From the first call to arrange finance I was treated like a person. They explained the deal from the start to the finish. I was able to break my monthly payment to twice monthly. Everytime I have had to call them the staff have been amazing. I tell my friends about the company Reviewed on: 22nd July 2022