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First Response Finance: Car finance reviews

4.87
Based on 7,989 reviews, last reviewed 16th Jul 2026
33933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Paul W's avatar
Paul W

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

The company is very good

5
They are very helpful with dealing with your car loan Reviewed on: 22nd July 2022

Simple easy helpful and affordable

5
First response finance have made my car finance so smooth and easy throughout. From signing up and setting up my direct debits, they make it easy to see your payments and balance as well as pay off extra when desired. The Customer service is also great and easy to get through to, they were really helpful and acted right away when I wanted to make amendments to my agreement such as changing the payment date. Would highly recommend Reviewed on: 22nd July 2022

Fantastic service.

5
First response financed me on numerous occasions, when seeking car finance. Straightforward service, with no awkward questions when applying. Very helpful and friendly staff. Cannot fault this company in any way. Always ready to help. Reviewed on: 22nd July 2022

Finance made easy

4
I had a very good experience it was all so simple and fast also Reviewed on: 22nd July 2022

Fantastic company

5
This is my time in this company as I’m in bad credit at the moment this is the company who gave me a car loan with low interest rate , all staff are friendly and very helpful and very easy to get in touch with them.. highly recommend Reviewed on: 22nd July 2022

Excellent service

5
Very happy with the level of customer care Reviewed on: 22nd July 2022

Good company of finance

5
Very helpfull and friendly staff, it took only 20 minutes to get a finance for car. Reviewed on: 22nd July 2022

Brilliant I have always used this company never had any problems they are always helpful and kind

4
First response are amazing I'm not even doing this review for the money I'm doing it as gesture of appreciation I'm glad I've used them and always will . Reviewed on: 22nd July 2022

Great experience and very glad

5
I had a very bad credit score but First Response Finance given me the money i need to buy my car and i'm very happy to recommend to my friends Reviewed on: 22nd July 2022

Super service

5
Quick simple process excellent communication a absolute pleasure to deal with Reviewed on: 22nd July 2022