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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Quick and easy

A friend recommend first response to me i was a bit reluctant as my credits not the best spoke to a lady answered some questions was given a decision and interest was far less than what other companies wanted so i was able to get a car with in days. Reviewed on: 22nd July 2022

Best finance company

Been with first response for many years always there to help got car and motorbike together Brill company Reviewed on: 22nd July 2022

Excellent company very helpful when coming to take out finance

First response have helped be a great deal when wanting a new car I would highly recommend first response for car finance Reviewed on: 22nd July 2022

Absolutely fantastic company

First response finance are by far the best finance company I have ever dealt with, very professional and understanding to any extent, I wouldn't go with another company even if I was given the vehicle, amazing. Reviewed on: 22nd July 2022

Brilliant service, helpful, fast

They took their time listening to us, they were friendly and applying was very straight forward, they were brilliant Reviewed on: 22nd July 2022

excellent customer service

quick easy very nice staff and very helpful all round including different choices of repayments to suit every1.also highly recommend by many car dealers i shopped around with which gave me many places to shop around and wasn't limited as most dealers use them Reviewed on: 22nd July 2022

Customer Friendly

First response make you feel valued and are always there to help never ever found a bad or grumpy advisor all seem polite smiles and helpful keep up the amazing work you do Reviewed on: 22nd July 2022

Car finance

I've have a car on finance and had one a few years ago they are very friendly and eager to help they are also very fast and efficient Reviewed on: 22nd July 2022

excellent

first response have been excellent from day one, first class customer service and very helpful Reviewed on: 22nd July 2022

Quick Easy & A really good "find a dealer" system

Quick and easy They text you if you need to do anything after application so you don't need to keep logging in to a PC Payment was made to dealer really quickly meaning we could pick up our new vehicle ASAP Reviewed on: 22nd July 2022

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