Paid advertisement
Smart Money People Logo
Newsletter

First Response Finance: Car finance reviews

4.87
Based on 7,989 reviews, last reviewed 16th Jul 2026
33933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Paul W's avatar
Paul W

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent service

5
Price offer good to meet my needs Reviewed on: 22nd July 2022

very fast and helpful

5
very good only took 2 phone calls and got my new car quick. Reviewed on: 22nd July 2022

Excellent service

5
Struggled to get a loan or credit for a (new to me) car but First Response were on the ball and sorted everything within a couple of days. First class service, got the job done! Reviewed on: 22nd July 2022

Very flexible and accomodating

5
Very easy to work with and very accommodating of certain situations, willing to go the extra mile for they're customers Reviewed on: 22nd July 2022

Helpful and reliable

5
Been with them for over a year and all I can say is they really are outstanding in customer service. Reviewed on: 22nd July 2022

Amzaing

5
Amazing company the customer service is fantastic. Used this company twice now and will again in the future. Reviewed on: 22nd July 2022

Easy process

5
Have my details, gave me a budget for what I could afford, found a car I liked, sent them the details and the car was bought that afternoon, faultless process and had no issues since, even sent me a massive bar of chocolate at Easter. Reviewed on: 22nd July 2022

BEST IN THE BUSINESS

5
I`VE RECENTLY PURCHASED MY SECOND CAR ON FINANCE WITH FIRST RESPONSE AND NEVER IN 50 YEARS HAVE I DEALT WITH SUCH A BRILLIANT FINANCE COMPANY. ANY PROBLEM ALWAYS RECEIVES FIRST CLASS ATTENTION IMMEDIATELY.. NO NEED TO SHOP AROUND ! Reviewed on: 22nd July 2022

No hassle car finance

5
Very easy to deal with, very helpful, no problems Reviewed on: 22nd July 2022

No one is better

5
Can't describe how much first response helped and how understanding they have been, I managed to keep paying my loan althrough lock down and then first weekend it ended went to play golf, I finished my round awaiting my pick up when another golfer had an heart attack, we rushed out with the defib only for me to fall off the side off the buggy before giving cpr to the casualty, The following day found out I had broken my ball joint in my arm and was unable to work for three month they were understanding and helped out where others didn't, awesome company. Reviewed on: 22nd July 2022