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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Awesome

From start to finish the service was awesome so easy and quick would highly recommend Reviewed on: 22nd July 2022

Brilliant service everytime.

I have been using first response finance for 8 years+. I'm on my 3rd finance plan and couldn't be happier. As a whole they provide a great service and will go above and beyond to make sure the customer gets the best service possible. There's been a few times where I have been struggling with money and been stuck on making some monthly payments but everytime that's happened they have helped me get through it and made sure I was never left struggling. Would highly recommend. 5 star from me. Reviewed on: 22nd July 2022

No hassle car finance

Approved the same day, no hassle. Reviewed on: 22nd July 2022

NO NONSENSE, EASY TO APPLY, GREAT CUSTOMER SERVICE

Our experience with First response finance has been very straight forward and easy to understand the paperwork. Great at keeping you up to date with the finance agreement and very understanding of real life situations.. Great at listening to our needs. We would without doubt RECOMMEND First response finance for our finance needs. Reviewed on: 22nd July 2022

Best finances

I have been with forest responde for 5 years. I got my decisions in just a few minutes, I never had a problem, and I was always kindly served Reviewed on: 22nd July 2022

Best thing I've ever done.

I will be recommending first response finance to my family and friends easy to deal and navigate through they make finance guidance clear and easy very smooth sailing. Reviewed on: 22nd July 2022

First class service from First response

Excellent first class customer service friendly polite very informative and quick to respond Reviewed on: 22nd July 2022

Simply the best....better than all the rest!

Amazing staff.. friendly, polite, great knowledge and actually care! Reviewed on: 22nd July 2022

Very good staff

Was having trouble getting finance and desperately needed a car , I was recommended first response by dealership and I was successful after making sure I could afford repayments and very understanding staff I purchased my car Reviewed on: 22nd July 2022

Excellent service

When I bought my bike they had the finance sorted within one day and was very helpful with getting a better deal on my bike. Reviewed on: 22nd July 2022

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