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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Absolutely first class Company.

Absolutely first class Company. So easy. I saw the vehicle on Sunday Drove it home on Wednesday. Chuffed to bits Reviewed on: 9th July 2026

Reply from First Response Finance That's great to hear, thank you Fred! Response date: 10th July 2026

First-class service from start to finish.

First-class service from start to finish. The initial response was quick, the whole process was straightforward, and everything was handled professionally. Excellent customer service throughout. Highly recommended! Reviewed on: 9th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2026

Excellent service good people can’t be more helpful

Excellent service good people can’t be more helpful Reviewed on: 9th July 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 9th July 2026

Avoid them at all costs, bad customer service.

Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026

Reply from First Response Finance Hi, I'm really sorry to hear this! If you get in contact with our Customer Experience team they'll be able to discuss this further with you and let you know the options available - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 9th July 2026

Could never fault and alway polite excellent custome...

Could never fault and alway polite excellent customer service nd always goes the extra miles to help Reviewed on: 8th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2026

Very easy and smooth experience.

Very easy and smooth experience. Excellent customer service. Reviewed on: 8th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2026

When I approached first response car finance, it was...

When I approached first response car finance, it was very straight forward the process of getting a car, I had the approval quickly and collected my car in 2 days Reviewed on: 8th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2026

Brilliant with bad credit

I couldn’t get finance from no where and I got it here first response was recommended to me so I tried and the team worked with me and got me finance thank you Reviewed on: 8th July 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 9th July 2026

Excellent company

They sorted everything out kept me update on the progress of my car finance and they stayed in contact throughout the progress made sure i understood everything would definitely recommend them. Reviewed on: 8th July 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 9th July 2026

Amazing service

Been with them few years know on two different agreements, there service is amazing & very clear & simple to use Reviewed on: 8th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2026

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

Absolutely first class Company.

First-class service from start to finish.

Excellent service good people can’t be more helpful

Avoid them at all costs, bad customer service.

Could never fault and alway polite excellent custome...

Very easy and smooth experience.

When I approached first response car finance, it was...

Brilliant with bad credit

Excellent company

Amazing service

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