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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Always ready to help

5
Great customer service there always ready to help if they can. i will keep going back to them for finance or loans very happy with there service over the years Reviewed on: 22nd July 2022

Amazing company

5
I have had 3 cars through this company and each time I have had to replace the car they have done everything in the power to help, including looking for cars for me Reviewed on: 22nd July 2022

great reliable understandable

5
i had a bad expierience in life in 1 year of a crash . i appled for finance on a car and first response phoned me and asked me everything about my outgoings in my bank account and took everything into consideration and didnt just go off my bad credit from previously this has allowed me to feel better and build my score Reviewed on: 22nd July 2022

Would advise any one to got to response

5
Best company I have ever had finance with Reviewed on: 22nd July 2022

Very helpful,

5
I had a few problems with car dealers, but first response managed to get the problems solved. I would highly recommend them. Reviewed on: 22nd July 2022

Great, easy and affordable

5
I have bad credit and I still managed to get a van through first response, CS is amazing and staff are very helpful Reviewed on: 22nd July 2022

Amazing company

5
Even we have not the best credit rating First response has always gone the extra mile to get us the finance we requireed to get a decent car we have been with them for several years and have always been at the top of their game Really would recommend to anyone Reviewed on: 22nd July 2022

Fantastic provider

5
Fantastic provider, great customer service at all times and flexible for all incomes Reviewed on: 22nd July 2022

Amazing company

5
We have been with first response finance for the last 19years for our car finance, we also have a personal loan with them what helped us do our home renovation, they have been amazing with us throughout covid when my husband lost his job. Wouldn’t use any other company and we always put family and friends over to them first. Reviewed on: 22nd July 2022

Great customer service

5
They have been very accommodating and understanding of my circumstances and always willing to help. Reviewed on: 22nd July 2022