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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent company

Excellent company been with them absolutely years very friendly and helpful staff. Its a real pleasure to take finance with them Reviewed on: 22nd July 2022

trouble free

From start to finish First Response were very professional and they explained the application process in an understandable language that I could understand , I found the online portion of the process very easy to do and I am not completely on point with computers so I did appreciate this and any queries I had were dealt with immediately ,this was a good experience for me and I salute the customer service staff for all their help. Well done First Response. Reviewed on: 22nd July 2022

Perfect finance

I have been a customer for a while and to me they are the easiest to deal with and they try their best for you to get the car that you are after with the repayments that suits your budget brilliant customer service Reviewed on: 22nd July 2022

No prejudice

First response seems to be one of the only finance companies willing to lend to those on benefits. Their process is quick and simple. And they are also very helpful in being able to contribute to unexpected high cost repairs. Reviewed on: 22nd July 2022

Most friendly helpfull finance company i have used

They were so helpfull with me worked my finiance around my income to get me my car and when had change my payment dates around work they done it with no fuss Reviewed on: 22nd July 2022

Happy customer

They financed my last three cars and i cannot fault them, helped me when no one else would, so helpful and polite. Reviewed on: 22nd July 2022

Top company

All good company work with you all the way Reviewed on: 22nd July 2022

Been using for years

Just good, honest, reliable, clear. Can't fault them. Reviewed on: 22nd July 2022

Efficient and clear financial loans.

Very transparent finance company with no sudden surprises or fees does exactly what it says on the tin. Reviewed on: 22nd July 2022

Helpful and transparent

I have used First Response for a number of years now and they have always been upfront about interest and how they can help if you struggle. I have been in a good position to pay off a loan with them previously but then required their help again a few years later and they were more than happy to help. Reviewed on: 22nd July 2022

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