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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent service

A fast friendly service who helped me a the way through, I've never had finance before and found it surprisingly easy and picked up my new vehicle the day after. Brilliant Reviewed on: 22nd July 2022

Great service , great staff

Great friendly staff who are very helpful Reviewed on: 22nd July 2022

So easy

My go to place for car finance. Friendly simple uncomplicated. Highly recommend! Reviewed on: 22nd July 2022

A valued Asset to my personal and business life

I would like to vote for first response because they gave me a chance on two occasions when other providers wouldn’t. Initially securing a car I wanted at the time and now more recently maxing out the credit limit to add value to my business and the purchase of a Ranger - love it! Reviewed on: 22nd July 2022

Best finance company

Iv been with first response many time and have never had a problem so easy to talk to and the app is simple to use Reviewed on: 22nd July 2022

Absolutely amazing

Staff has been very helpful and accommodating to my needs, have continued to provide me with great advice. Reviewed on: 22nd July 2022

Quick and responsive

Real easy to work with real friendly an there is no messing about with time Reviewed on: 22nd July 2022

First response why they are No 1

I found first response to be very professional and efficient, I’d used another finance company last time, Nothing was to much trouble and I’ve already recommended them, Wishing First Response the very best kind Regards Christopher john O’Mara Reviewed on: 22nd July 2022

Surprisingly amazing

I’ve never had finance before, but first response really took the time to talk me through everything I could possibly need to know. Most impressive I swapped jobs and without hesitation they helped me move my payments around with 0 hidden fees I couldn’t recommend their service enough! Absolutely amazing customer service and they don’t contact you unnecessary. Honestly fantastic! Reviewed on: 22nd July 2022

Great Experience

Always a great experience, second finance with this company, that says it all!!! Reviewed on: 22nd July 2022

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