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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Finance at its best

No hassle the best for finance .This is the second time I have used them .I would definitely recommend them to anyone . Thankyou Reviewed on: 22nd July 2022

Fast, easy and amazing

When getting my car in finance I found the customer service team was so friendly and easy to get the finance. Would definitely recommend. Reviewed on: 22nd July 2022

Their name says it all

I contacted first response when I wanted car finance the staff were friendly very attentive polite i felt comfortable on the phone they listened to what I required in finance advised me through out the telephone call eg what was affordable to me for finance overall responsive their name says it all great customer service through out would get intouch again Reviewed on: 22nd July 2022

Fast friendly service

Fast friendly efficient U.K. based employees that went the extra mile to assist Reviewed on: 22nd July 2022

Best ever

Absolutely Reviewed on: 22nd July 2022

Outstanding service

Honestly the best company that I've used so far , outstanding service from start to finish and really helpful unlike some companies, Honestly cant fault the service I had when I applied for finance in my car and was really easy and advised me every step off the way Reviewed on: 22nd July 2022

Quick and simple

Quick and easy to use no fuss no problem and fast response Reviewed on: 22nd July 2022

Excellent customer service

Really easy to deal with, good finance deal. Great customer service, very helpful staff Reviewed on: 22nd July 2022

Good service

Had a good service overall. Reviewed on: 22nd July 2022

Great finance company so easy to communicate

Been with them around 3 years had two finances now and both very easy to deal with great company Reviewed on: 22nd July 2022

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