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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Efficient and good

5
Really quick application, easy to use the website and reliable Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 12th June 2025
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First Response Finance

Very helpful and what’s app is also good for getting...

5
Very helpful and what’s app is also good for getting in touch Reviewed on: 11th June 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025
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First Response Finance

Good Customer Service and no Hidden Charges

5
Apart from the good customer service It was a good surprise to find out First Response doesn’t have hidden charges! Reviewed on: 11th June 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 13th June 2025
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First Response Finance

Quick and easy, happy with the experience.

5
Quick and easy, happy with the experience. I think your being cheeky asking me to type more. What a liberty, and im a 119 characters in and its still asking me to type more, 173 and still wants more. Reviewed on: 11th June 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025
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First Response Finance

Allways find the way to help and match costumers needs.

5
Allways find the way to help and match costumers needs.Try to be flexible much as they can. Reviewed on: 11th June 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th June 2025
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First Response Finance

Helpful, and engaging

5
Very fast and the woman I spoke to was very polite and understanding, she explained everything with great knowledge and understanding to the point she could help me understand. Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 13th June 2025
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First Response Finance

Had an accident last year and the people I spoke to...

5
Had an accident last year and the people I spoke to was sooo helpful and understanding really put my mind to rest. Being my first ever accident was super stressed about the whole experience but they really helped me understand what to do next Reviewed on: 11th June 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th June 2025
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First Response Finance

Very helpful and easy to get finance when no one els...

5
Very helpful and easy to get finance when no one else would accept me for finance Reviewed on: 11th June 2025
Reply from First Response Finance We’re happy that we could help you Lauren! Response date: 17th June 2025
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First Response Finance

Went above and beyond to help me when I was ill noth...

5
Went above and beyond to help me when I was ill nothing was a hassle Reviewed on: 11th June 2025
Reply from First Response Finance We’re happy that we could help you Robert! Response date: 17th June 2025
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First Response Finance

Scored 10 for customer service

5
Scored 10 for customer service as 11 is cringeworthy and sounds so insincere. I can without doubt recommend First Response as they didn't just let me throw myself off of the deep end out of my depth. Questions on eligibility cost-wise, terms and length of contract terms left me feeling that id made a sensible choice based on fact and not on wishes. Reviewed on: 11th June 2025
Reply from First Response Finance We’re happy that we could help you Ted! Response date: 17th June 2025
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First Response Finance

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