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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Friendly, caring and efficient finance company

I was able to get a new car when other companies were not willing to accept me. First Response Finance had a chat with me to understand my situation and took my story into consideration when making a decision rather than just replying on a computer decision. I will always be thankful for that. When I have had to speak with them, they have been friendly and caring. They are also efficient in the way they work Reviewed on: 22nd July 2022

Greatest

They was very fast response the team was very very helpful. They could manage to give the decision in time. Great service Reviewed on: 22nd July 2022

Brilliant company

I’ve had them for over a year now and they are brilliant, if I ever have an issues etc they are always happy to help, no long waiting times either. Very easy to apply and very quick with an answer even with poor credit. Reviewed on: 22nd July 2022

Great finance company

Great helpful friendly and fast service! Reviewed on: 22nd July 2022

Amazing

Been with you for many years helpful reliable easy to contact & nothing is to much trouble. I recommend to any body who wants to take out finance Reviewed on: 22nd July 2022

With you every step of the way

First Repsonse Finance have been great since the get let’s hope this continues throughout! Effortless and made the whole process amazing! Well done Reviewed on: 22nd July 2022

Took every step in to deep consideration very very understanding

Give me fiancé in a matter of a few hours sorted in a day car delivered Reviewed on: 22nd July 2022

Brilliant Customer Care

I have had a couple of loans from First Response Finance and they are a very professional company with great customer service. The loan process was quick and easy and you are taken through each step with their knowledge and help. Would and have recommended them to family and friends. Reviewed on: 22nd July 2022

Excellent Finance Organisation

I have been purchasing cars through First Response since my 2015, in total they have helped me and partner buy 5 vehicles. They have been an absolute pleasure to deal with in all my dealings with them. They go the extra mile to help you buy the car you want, they make the process uncomplicated, straightforward and as quick as they can. I cannot praise them enough. Wonderful company. Reviewed on: 22nd July 2022

Amazing finance company

An amazing company of which has helped me and given me faith in future. Due to ill health and falling into financial difficulties I thought I could not get credit for a car and couldn't afford to buy 1 straight out. I depend on a car and first response looked at my circumstances and listened to me and they helped me get my life back by helping me get a new car. Lovely and understanding compassionate people. Look forward to my next finance on my next car. Reviewed on: 22nd July 2022

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