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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

A finance company that cares.

Great finance company who cares about the customer. Wouldn't use anyone else. They're non judgemental and take a look into your finances to ensure affordability. Reviewed on: 22nd July 2022

Absolutely outstanding

Absolutely outstanding service Reviewed on: 22nd July 2022

Great company with a 5* touch

Fab customer service, listens to the customer needs and circumstances. Always willing to help if there are any problems and very fair on the rates. Reviewed on: 22nd July 2022

simply the best

very nice staff very helpful make your finance easy to understand very clear about everything nothing hidden if I need car finance again I will go to first response Reviewed on: 22nd July 2022

Friendly and helpful company

Friendly and helpful ,never had a problem. Great customer service Reviewed on: 22nd July 2022

They are very helpful in every way great customer service.

Words couldn't explain fair I will recommend them to anybody Reviewed on: 22nd July 2022

First class service

Always found them to be very friendly and helpful and professional. First class service. Reviewed on: 22nd July 2022

Excellent choice!

I haven't got the best credit rating and first response were really helpful in helping me finance my new car! Reviewed on: 22nd July 2022

Dream car

Brilliant company that helped me buy my dream car last year ! So quick and easy to deal with ! Reviewed on: 22nd July 2022

Outstanding customer service

Purchased car on finance with this company a few years ago and then decided I want to be another vehicle from a new dealership dealt with dealership at ease and was very comfortable with speaking to them on the phone Great company to deal with overall experience is great They also went above and beyond to lower my Interest rates great company overall will be using again in the future Reviewed on: 22nd July 2022

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