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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best car finance company

I have had other car financial agreements elsewhere but nothing compares to first response , last year car I bought from a dealership was faulty after only 6 months of having the car . The garage says it had run out of the used car warranty and couldn’t do anything .. straight away first response dealt with it against the garage and arranged the funds for the repair . First class service and thank you . Reviewed on: 22nd July 2022

Very good company

I like that you can have the payment come out on a certain day every month like a Friday it's really helpful the team when I've spoke to them always pleasant and helpful Reviewed on: 22nd July 2022

Without Question one of the best

I’ve used First Response a few times and have been amazing very easy to use no problems and no issues even with early settlements can recommend them high enough Reviewed on: 22nd July 2022

Very good

Very slick and well explained. Will use again Reviewed on: 22nd July 2022

Amazing

I have been with first response with 5 different cars they understand my financial situation and have always managed to help me amazing company Reviewed on: 22nd July 2022

Helped me buy my car

No one else would help me, but First response did. I've not missed one payment. Thanks Reviewed on: 22nd July 2022

Friendly and reliable customer service!

The team at First Response are without a doubt the best I have dealt with - they are quick and easy to get a hold of and are super friendly and helpful when you speak with them! Couldn't recommend them enough Reviewed on: 22nd July 2022

Great

this company has been so great very understanding to the customers needs and very easy to speak with unlike most companies Reviewed on: 22nd July 2022

Fantastic company

Bought my car over a year ago have had no issues with car or after sales They made the process very easy and have been nothing but curtious Would definitely recommend Reviewed on: 22nd July 2022

Absolutely brilliant

Iv had 6 vehicles through first response finance and they’ve been absolutely fantastic. If Iv had problems with vehicles or even had a car written off they were amazing to deal with Reviewed on: 22nd July 2022

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