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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Brilliant company!

5
Would 10/10 recommend first response as they are very helpful and offer a no drama approach to car finance. Reviewed on: 22nd July 2022

Unlimited stars!!

5
Understanding company, did everything they could to support my finance for my vehicle. Will recommend to anyone! Reviewed on: 22nd July 2022

No fuss, just quick car finance

5
After being declined from a few other finance companies I came across First Response and accepted an application for my new family car. I'd changed my mind on the first car I had chosen but they were quickly able to sort a new arrangement with the car dealership the same day. I've had no problems whatsoever and look forward to using First Response again in the future. Reviewed on: 22nd July 2022

Simple easy and quic

5
When I had bad credit and wanted a new car, they provided me with a speedy response and payout, then when I upgraded my car last year again very quick and simple never had any issues and will probably use them again for the next car Reviewed on: 22nd July 2022

Top notch

5
Dealt with First Response with all of my car finances from when I turned 19 I’m 26 now and I think that speaks enough for itself! Always top notch services and cannot fault them at all! Reviewed on: 22nd July 2022

Excellent

5
Excellent service and communication Reviewed on: 22nd July 2022

Great service!

5
I’ve used Firet response for 3 cars now. They are always helpful, responsive to my questions and generally a trustworthy company. Reviewed on: 22nd July 2022

Outstanding customer service

5
Quick easy finance available very pleasant customer service, wouldn’t go anywhere else Reviewed on: 22nd July 2022

Great company

5
On my second car with them great company to deal with Reviewed on: 22nd July 2022

Excellent

5
Excellent in every way and very helpful in any situation Reviewed on: 22nd July 2022