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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7985 reviews)

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4.88

Based on 7,984 reviews, last reviewed 14th Jul 2026

50800% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have a great experience with First Response Financ... I have a great experience with First Response Finance and did not regret patronising them. They're the best. Reviewed on: 14th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7985)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent company to deal with

I have used First Response finance twice now. I came back to them the 2nd time as the were so easy and straight forward to deal with the first time. Being completeley honest my credit file isn't perfect - it isn't bad, but certainly not perfect. Going to First Response means I know that they will give me the best rate they can, and unlike a lot of other companies in this marketplace they don't try to con you or make you feel like a 2nd rate person. Thanks First Response! Reviewed on: 22nd July 2022

Unbelievable service

I have used first response for over 10 years for car and comercial vehicles they could not do more for me and the application process is the best and quickest I've experienced! Highly recommended Reviewed on: 22nd July 2022

Great finance company

This is the first company I've been with. They have very good rates and good customer service Reviewed on: 22nd July 2022

First class service

A very good company. The service is second to non. The team are so polite and go out of their way to get the best deal for you. Any problems however big or small,they are there to help. Well done first response Reviewed on: 22nd July 2022

very understanding and helpful

been brilliant and supportive to me throughout my policy Reviewed on: 22nd July 2022

If carlsberg did car finance it would be named First Response Finance

First class service. Very professional and very quick in replying to questions and queries that I had. Reviewed on: 22nd July 2022

Amazing car finance company

I have used first response finance for around 5 years now. The company are amazing they go out there way to help you any way possible the customer service is fantastic highly recommended company Reviewed on: 22nd July 2022

the best

A very serious company and the best in financing prices I'm just in love Reviewed on: 22nd July 2022

Friendly customer service and knowledgeable

Good advice on the garages to took at for my next car Reviewed on: 22nd July 2022

Car finance

Been with first response for many years . On my four car now . Never had any issues always helpful and friendly. Reviewed on: 22nd July 2022

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