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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Always Helpful

5
Best finance company i have ever dealt with nothing is a problem & customer service 2nd to non. All the staff always have a positive attitude whatever your needs. Reviewed on: 15th June 2022
Andrew Lavender's avatar
Andrew Lavender

First class service

5
I've been with first response for over 7 yrs now ......a first class service .. .can't fault them Reviewed on: 15th June 2022
Nigel Ellison's avatar
Nigel Ellison

absolutely incredible service

5
absolutely incredible service, customer service 2nd to non always put you first, helped me build my credit score and once my finance was settled they didnt hound me to finance again which was great Reviewed on: 15th June 2022
steve h's avatar
steve h

Fantastic Service

5
Great company I have been with them three years now and I'm into my last year. I get my monthly statements every year and I also get a text message to remind me when my payment is due to come out. This is handy if my pay doesn't go into my account on time. Also I was offered a reduced payment for my last year if I wanted to pay my car off. Highly Recommended Reviewed on: 15th June 2022
Angela O'Neill's avatar
Angela O'Neill

Excellent service

4
Excellent customer service, the process was quick and easy. Would recommend to everyone Reviewed on: 15th June 2022
Sarah's avatar
Sarah

Customer friendly service

5
I've been with first response finance for years now everytime I call them I make a new friend and enjoy every minute of my call if its a car loan or personal loan they always seem to know what I need they are super helpful and smart I look forward to dealing with them again Reviewed on: 15th June 2022
Andy Todd's avatar
Andy Todd

Excellent company

5
I've been using First Response for my car finance for many years now I've since got my eldest daughter to use them aswell there a great company to use never had any problems with them easy to deal with even when one of my cars was written off in a accident they took care of everything its my pleasure to nominate them for this award. Reviewed on: 15th June 2022
Dave Fieldsend's avatar
Dave Fieldsend

Best car finance

5
I struggled to get a car on finance, I was silly in my teens and destroyed my credit rating, we had just had a little girl and my car was done. I was lost. First response helped me to get my car, not only that but help repair my bad credit score. Thank you so much Reviewed on: 15th June 2022
Ashley hatton's avatar
Ashley hatton

Excellent company

5
Been a customer for years they have always been extremely polite and helpful. Reviewed on: 15th June 2022
Sharon Mawson's avatar
Sharon Mawson

Perfect

5
This was my first experience with a car loan. Calm, perfect and individual approach to the client Reviewed on: 15th June 2022
Ewelina's avatar
Ewelina

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