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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

EXECELLENT SERVICE

5
VERY HELPFULL, WASNT RUSHED INTO, FINANCE WAS AGREED WITHIN 2 HOURS Reviewed on: 18th August 2021

Excellent service

5
Been using this company for years they offer an excellent service. Reviewed on: 18th August 2021

Friendly service, informed well

5
Friendly staff. Explained all options in detail to suit my needs. Efficient and straight forward service Reviewed on: 18th August 2021

Outstanding

5
Outstanding company always upfront with all the information I needed and was more then happy to answer and questions Reviewed on: 18th August 2021

Life become easier

5
With girl we wanted bigger car for holidays and any way for future kids and travelling and first response finance helped us. Reviewed on: 18th August 2021

Quick and easy to apply

5
Filled in a small form and finance approved within ng 2 days, very friendly helpful staff Reviewed on: 18th August 2021

Understanding

5
Iv got car on finance, had difficult month with 3 of my children got covid-19 they understood and helped me though the it I would recommend to a friend or family will be getting another car though this company in the future Staff friendly caring try there best to help to get my car sorted when I first got it and they did Reviewed on: 18th August 2021

Great service

5
Excellent service and informative throughout the application cannot fault them Reviewed on: 18th August 2021

They gave me a second chance

5
If it wasn’t for First Respose Finance I wouldn’t have been able to get my self back on track and be where I’m standing today, they made an outcome on how I’ve changed my personal self and not from a computer decision and from this I’ve got my first van and my life in general is improving. Reviewed on: 18th August 2021

Very good

5
Very good, would recommend them to get finance for a car. Reviewed on: 17th August 2021

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