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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Always helpful . Very goods rates of apr

5
Easy to talk to . Good rates of finance and offer of short pay back Reviewed on: 17th August 2021

Excellent Company

5
I really needed a new car for work and First Response Finance were so helpful, they are professional and the whole process from start to finish was explained clearly and the staff I spoke to were excellent to deal with and pleasant and made the process run smoothly. Thank you. Reviewed on: 17th August 2021

Top notch

5
Nothing bad to say at all all good experience with these Reviewed on: 17th August 2021

Great and easy

5
They were very efficient and amazing when I was a first time getting my car found them very helpful and so easy to start up with Reviewed on: 17th August 2021

Excellent Customer Service

5
Always helpful whenever you need to contact them. I was struggling one month to pay after changing jobs and they were incredibly helpful with me and understanding Reviewed on: 17th August 2021

Great service

5
Great customer service and experience. Really felt like they were interested in looking after my interests. Very helpful, highly recommended. Reviewed on: 17th August 2021

Very helpful and understanding

5
This was my first time taking any out on finance, the company understood that and helped me as much as possible while explaining what happens to the best. They got the best and cheapest deal for me. Reviewed on: 17th August 2021

Fantastic customer service

5
Customer service is exceptional, helped me through a few finances and also through a problem with a dealer. Would highly recommend. Reviewed on: 17th August 2021

Quick simple no pressure

5
Gave me a figure explained why I got what I offered etc and not once was I pressured into accepting any agreement Reviewed on: 17th August 2021

Very good company to be with for finance

5
Always helped me out have been with then for quite a few years and always used them all the time, Reviewed on: 17th August 2021

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