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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Amazing company

5
I never thought I'd be able to get credit for a car. First response fiance talked ne through the process and believed in me. This in turn helped me to get a new car for my family Reviewed on: 17th August 2021

Great experience

5
I was approved for an amount less than what is normally accepted and with less-than-perfect financial situation. Their website is clear and easy to use; I got my account set up quickly and it allowed me to adjust my payment amounts to suit me. I could even set it to take the payments on a four-weekly basis on my payday rather than the same date each month, which makes my budgeting much easier. Reviewed on: 17th August 2021

Excellent service

5
Been using first response for over 15 years for cars and motorbikes. Quick and easy application and payments made to garage within minutes. Reviewed on: 17th August 2021

Organised and hassle free service

5
Friendly polite staff who know exactly what they are talking about which makes the whole experience hassle free Reviewed on: 17th August 2021

Brilliant

5
Love the speed of this company ,always willing to help no matter what Reviewed on: 17th August 2021

Amazing

5
Very helpful very good customer service Very happy these guys was here for me As a disabled person and not working Due to illness I could not get out I’m having a real bad year with Covid I was so happy that I can get a car to get around to see my family and have a life again thank you so much first response Reviewed on: 17th August 2021

Amazing and reliable

5
Excellent communication ..and very reliable and helpful Reviewed on: 16th August 2021

Great service

5
Great service my second car loan from this company never had any problems. Reviewed on: 16th August 2021

Fantastic company to go for always helpful

5
When I bought my first car it wasn’t good and first response was amazing out standing experience Reviewed on: 16th August 2021

Car credit

5
First time I have used them and will be using them again so helpful Reviewed on: 16th August 2021

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