Smart Money People Logo
Share this page
Link copied

First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,926 reviews, last reviewed 28th Sep 2025
85% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian
Read all reviews Write a review

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car Finance reviews (6926)

Fantastic company to go for always helpful

5
When I bought my first car it wasn’t good and first response was amazing out standing experience Reviewed on: 16th August 2021
Thomas's avatar
Thomas

Car credit

5
First time I have used them and will be using them again so helpful Reviewed on: 16th August 2021
Brett Denham's avatar
Brett Denham

Customer friendly and informative

5
I've used frf twice and it's because they are able to adapt to my needs if they changed eg. At the start of the pandemic I was able to change my payment schedule without any hassle. They notify a week or so before a payment is due to be taken out. Reviewed on: 16th August 2021
Damon Kumi's avatar
Damon Kumi

brilliant client relations and customer service standards

5
fast accurate and detailed services easy to manoeuvre paperwork via online portals saving time around my busy work and family life. Reviewed on: 16th August 2021
james_ kyler_'s avatar
james_ kyler_

Excellent and Friendly

5
First Response Finance have always handled my phone calls with a high level of friendliness, care and support, the website layout is very user friendly and it clearly details everything, I'm thankful for FRF for helping me get on the road. Reviewed on: 16th August 2021
Declan Smith's avatar
Declan Smith

Car finance

5
Used for years now very helpful and easy to deal with, I had a car with them and it got wrote off, but they very quickly managed to get me back on the road again definitely would recommend. Reviewed on: 16th August 2021
Camf's avatar
Camf

Okay until you get ripped off

1
We're fine to deal with until they told me to fight for a refund then took a huff, dont use unless you wanna accept youv been bumped Reviewed on: 16th August 2021
Christopher Mccreadie's avatar
Christopher Mccreadie

Brilliant

5
I was very happy with first response because it was very easy to go through no messing and they was very helpful Reviewed on: 16th August 2021
Lillou23's avatar
Lillou23

Cusmter service

5
customer service is out of this world you are their customer and they do everything they can in their power to help you Reviewed on: 16th August 2021
Harry Crossan's avatar
Harry Crossan

Amazing customer service

5
Their customer service is amazing, they're always so friendly & helpful when I have needed them for something. Reviewed on: 16th August 2021
Poppy's avatar
Poppy

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill