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First Response Finance: Car finance reviews

4.88
Based on 7,982 reviews, last reviewed 13th Jul 2026
50700% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026
Kevin 's avatar
Kevin

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7982)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great experience

5
Car finance arranged quickly and easily. Reviewed on: 22nd July 2022

brilliant

5
brilliant i will always work with this company Reviewed on: 22nd July 2022

Very easy and fast

5
Brilliant service, got my finance and went to a dealer outside of their list of dealers and the deal was done very speedy and was driving home in my new car the next day! Reviewed on: 22nd July 2022

Brilliant Help

4
Car finance abled me to get the car I was after without a lot of messing about too! It was nice and easy to do Reviewed on: 22nd July 2022

Rahim

5
Very good customer service very nice and polite Reviewed on: 22nd July 2022

Highly recommended

5
I honestly couldn’t rate these guys any higher! I won’t go anywhere else.from ease of applying,tailoring to your needs and friendliness of staff these guys have it all! Reviewed on: 22nd July 2022

Very easy application very friendly staff that help every step of the way

5
Had a member of the team talk me through everything I needed to no and also helped me find a dealership that had what I was looking for Reviewed on: 22nd July 2022

Had a problem

5
Had problem with car not finance company but first response dealt with problem and sorted it all out Reviewed on: 22nd July 2022

Fantastic service

5
Been with these for few year now helped me get a car then I changed the car halfway through contract, everything was easy and smooth highly recommended if your credit rating isn't good either Reviewed on: 22nd July 2022

Good on the spot

5
Very quick and prompt valuable service without time waste. Reviewed on: 22nd July 2022