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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fast, Friendly & Helpful.

Fantastic company, fast and efficient service with helpful and knowledgeable staff. This is the second time I've financed through these and it will not be the last. A real pleasure to deal with. Reviewed on: 16th August 2021

Happy customer

Have used this company five times now , Never had any problems with first Responce fiancé in any way . More than happy with them Reviewed on: 16th August 2021

Hassle free

Amazing service. Totally hassle free. Cant recommend them enough. Reviewed on: 16th August 2021

Great

Great company fair finance especially for my age would recommend to anyone to choose this company Reviewed on: 16th August 2021

No worries

I had searched for a specific type of vehicle early one year and couldn't find one suitable immediately, first response kept my details on file until I found the correct one for me. When I found a small problem with the DPF and warning light came on, customer service contacted the dealership prompting the issue to be fixed as it had warranty. Changing the date of direct debit was also so easy and a friendly experience, Many many thanks first response! Reviewed on: 16th August 2021

Understanding and very helpful team.

I have had nothing but good experiences with this company. After being unable to work during lockdown and being self employed so unable to benefit from the furlough scheme, first response finance were very understanding and helped me make arrangements to accommodate my financial situation without fuss or pressure. I cannot thank them enough. Reviewed on: 16th August 2021

Fantastic

Brilliant experience in first time financing a car at a young age. Made the process easy Reviewed on: 16th August 2021

Helped me out when I least expected, thank you.

Overall very good and helped me out with car finance which I thought I wouldn't be able to obtain. Reviewed on: 16th August 2021

Simple

Easy, simple, quick process online set up Reviewed on: 16th August 2021

Great customer service

Happy to help with any problems and help you with online quotes Reviewed on: 16th August 2021

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