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First Response Finance: Car finance reviews

4.88
Based on 7,982 reviews, last reviewed 13th Jul 2026
50700% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026
Kevin 's avatar
Kevin

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7982)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Quick and Easy Application Process

5
From first contact to signing the documentation was a very easy smooth transaction. Reviewed on: 22nd July 2022

Great finance

5
Hassle free finance, sorted so quick and efficiently Reviewed on: 22nd July 2022

Highly recommend

5
I really wanted a motorcycle but couldn't afford it. First Response Finance got me set up quick and easy. Reviewed on: 22nd July 2022

Excellent, easy, reliable

5
Fantastic so easy, no issues, everything went so easy Reviewed on: 22nd July 2022

Excellent Service, Highly Recommend

5
An excellent service was provided and the ease of it all, took the stress out of sorting a new car after mine had failed me. The online account, is easy to navigate and use. It gives you step by step help to provide required documents for setting up the finance. It also allows you to review your finance whenever needed. Would highly recommend using First Response. Thank you again Reviewed on: 22nd July 2022

1st class service

5
Never had any problems with the above company, always very informative and helpful would definitely recommend them Reviewed on: 22nd July 2022

Helpful, friendly and easy

5
Josh was so helpful and friendly when looking at car finance and managed to get a good deal for me on my finance. Super quick aswell Reviewed on: 22nd July 2022

A very good company

5
What can I say the company gave me a 2nd chance they was no problem they treated me very open no hidden charges. Explained everything no goblegook a very good company to deal with they didn't try to push any other car at more money on me. I would and have recommended them to my family and friends. When looking for anther car I would always go to them 1st. Reviewed on: 22nd July 2022

Best car finance company

5
I’ve never had a great credit history but first response gave me a chance to buy a car. I’m registered disabled and the car has given me a bit off freedom. Can’t be more grateful great company great service thank you first response Reviewed on: 22nd July 2022

Fantastic company

5
Fantastic company. Quick and easy to deal with Reviewed on: 22nd July 2022