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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Very helpful as struggleing to get a car and I was s...

Very helpful as struggleing to get a car and I was supported by gaining the trust of paying each month Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Mike! Response date: 17th June 2025

Great experience from start to finish.

Great experience from start to finish. Everything explained and answered all my queries and broke down costs. The finance was quicker than expected and had no problems since Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Jo! Response date: 17th June 2025

Very positive

Very positive and helpful from the start to the finish Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 17th June 2025

The staff were just amazing.

The staff were just amazing. Personally have a longstanding fear of credit and underwriting but they helped us secure the family car we needed and were REAL people! Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you James! Response date: 17th June 2025

Very good

Very good all round fair speedy got the job done Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Mr B! Response date: 17th June 2025

I have dealt with other car finance companies but fi...

I have dealt with other car finance companies but first response is exceptional, I had an excellent service with them. Reviewed on: 11th June 2025

Reply from First Response Finance Thank you Adama for the five-star review! Response date: 17th June 2025

Quick easy & great service, no issues whatsoever

Quick easy & great service, no issues whatsoever Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Rebecca! Response date: 17th June 2025

No problems at all very good service

No problems at all very good service Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Peter! Response date: 17th June 2025

This is very good finance company

This is very good finance company Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Slavi! Response date: 17th June 2025

Very quick and efficient good rates and always there...

Very quick and efficient good rates and always there to help Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025

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