Smart Money People Logo
Share this page
Link copied

First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,926 reviews, last reviewed 28th Sep 2025
86% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian
Read all reviews Write a review

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car Finance reviews (6926)

Brilliant

5
The service I got from First response finance was amazing. They helped me get car finance when I was refused elsewhere. I was talked through the whole process, it was simple & very quick. I would definitely use them again for future car finance. They are also on hand to discuss any vehicle issues. Reviewed on: 13th August 2021
Tara Thomas's avatar
Tara Thomas

Always helpful

5
Helpful and understanding, willing to listen and help resolve issues, helped me with getting a car but I had issues with the seller and the advisor from first response finance called the seller and resolved the issues, a god send when your a single female with no knowledge of the car industry and not confident in resolving those sorts of issues. Reviewed on: 13th August 2021
Shafni Knott's avatar
Shafni Knott

Motorcycle finance

5
I have been using this company for years now, you can always depend on them they are here to help. Looked for a motorbike give them a ring and literally two hours later the bike was mine. Now that's good customer service!!!. Reviewed on: 13th August 2021
Paul kelly 's avatar
Paul kelly

Treated like a human!

5
I am indebted to this company. Like many I have had issues in my past with finances. I was not inly accepted for the finance which helped me keep my job, but I also was treated like a human. Like many company's you can feel like looked down on or assumed you won't pass. I was only ever supported and felt really respected. I would use this company if needed to 100% recommend to everyone in any financial status! Reviewed on: 13th August 2021
Charlotte Wright's avatar
Charlotte Wright

Total satisfaction

5
So easy and helpful their customer focus is on point always out to help the customer Reviewed on: 13th August 2021
Ian h's avatar
Ian h

Excellent

5
Easy to apply and grateful for the help! Reviewed on: 13th August 2021
Michael Crosby's avatar
Michael Crosby

Very helpful and easy to apply

5
Explained everything clearly and the lady was very helpful Reviewed on: 13th August 2021
Lynda Gardener's avatar
Lynda Gardener

Car finance

5
Very helpful with reduced payments during furlough. Amazing offers when I refinanced my new car Reviewed on: 13th August 2021
Darren Bostock's avatar
Darren Bostock

Excellent Company

5
Brilliant customer service and outstanding service. Reviewed on: 13th August 2021
Billy Teah's avatar
Billy Teah

Great company for finance

5
I would definitely recommend taking out finance with first response finance. I don't normally like to do finance but with first response, you get good rates and if you are late for any reason with a payment they are more than accommodating that you may think there is no extra charges for late payments and the telephone staff are very friendly aswel as being helpful with all my needs. So I would definitely recommend to anybody looking to get finance. Reviewed on: 13th August 2021
Wesley's avatar
Wesley

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill