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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

Motorcycle finance

5
I have been using this company for years now, you can always depend on them they are here to help. Looked for a motorbike give them a ring and literally two hours later the bike was mine. Now that's good customer service!!!. Reviewed on: 13th August 2021
Paul kelly 's avatar
Paul kelly

Treated like a human!

5
I am indebted to this company. Like many I have had issues in my past with finances. I was not inly accepted for the finance which helped me keep my job, but I also was treated like a human. Like many company's you can feel like looked down on or assumed you won't pass. I was only ever supported and felt really respected. I would use this company if needed to 100% recommend to everyone in any financial status! Reviewed on: 13th August 2021
Charlotte Wright's avatar
Charlotte Wright

Total satisfaction

5
So easy and helpful their customer focus is on point always out to help the customer Reviewed on: 13th August 2021
Ian h's avatar
Ian h

Excellent

5
Easy to apply and grateful for the help! Reviewed on: 13th August 2021
Michael Crosby's avatar
Michael Crosby

Very helpful and easy to apply

5
Explained everything clearly and the lady was very helpful Reviewed on: 13th August 2021
Lynda Gardener's avatar
Lynda Gardener

Car finance

5
Very helpful with reduced payments during furlough. Amazing offers when I refinanced my new car Reviewed on: 13th August 2021
Darren Bostock's avatar
Darren Bostock

Excellent Company

5
Brilliant customer service and outstanding service. Reviewed on: 13th August 2021
Billy Teah's avatar
Billy Teah

Great company for finance

5
I would definitely recommend taking out finance with first response finance. I don't normally like to do finance but with first response, you get good rates and if you are late for any reason with a payment they are more than accommodating that you may think there is no extra charges for late payments and the telephone staff are very friendly aswel as being helpful with all my needs. So I would definitely recommend to anybody looking to get finance. Reviewed on: 13th August 2021
Wesley's avatar
Wesley

Quick simple

5
Easy to apply for those who find hard getting finance for a new car great customer service very helpful staff with all your enquiries Reviewed on: 13th August 2021
Peter Wallace's avatar
Peter Wallace

Brilliant service

5
I’ve had a lovely experience with this company would definitely recommend them Reviewed on: 13th August 2021
Carly's avatar
Carly

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