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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7058 reviews)

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4.95

Based on 7,058 reviews, last reviewed 23rd Apr 2026

12300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Top service and i highly recommend this company It was Easy to get my finance sorted out bought car directly from first response finance and im well happy with car and quick sorting out to get car d... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7058)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic customer service

Customer service is exceptional, helped me through a few finances and also through a problem with a dealer. Would highly recommend. Reviewed on: 17th August 2021

Quick simple no pressure

Gave me a figure explained why I got what I offered etc and not once was I pressured into accepting any agreement Reviewed on: 17th August 2021

Very good company to be with for finance

Always helped me out have been with then for quite a few years and always used them all the time, Reviewed on: 17th August 2021

Amazing company

I never thought I'd be able to get credit for a car. First response fiance talked ne through the process and believed in me. This in turn helped me to get a new car for my family Reviewed on: 17th August 2021

Great experience

I was approved for an amount less than what is normally accepted and with less-than-perfect financial situation. Their website is clear and easy to use; I got my account set up quickly and it allowed me to adjust my payment amounts to suit me. I could even set it to take the payments on a four-weekly basis on my payday rather than the same date each month, which makes my budgeting much easier. Reviewed on: 17th August 2021

Excellent service

Been using first response for over 15 years for cars and motorbikes. Quick and easy application and payments made to garage within minutes. Reviewed on: 17th August 2021

Organised and hassle free service

Friendly polite staff who know exactly what they are talking about which makes the whole experience hassle free Reviewed on: 17th August 2021

Brilliant

Love the speed of this company ,always willing to help no matter what Reviewed on: 17th August 2021

Amazing

Very helpful very good customer service Very happy these guys was here for me As a disabled person and not working Due to illness I could not get out I’m having a real bad year with Covid I was so happy that I can get a car to get around to see my family and have a life again thank you so much first response Reviewed on: 17th August 2021

Amazing and reliable

Excellent communication ..and very reliable and helpful Reviewed on: 16th August 2021

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