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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,815 reviews, last reviewed 2nd Jul 2026

42600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent company

Ive Had many cars from them. Quick and easy application and excellent service throughout from start to finish. Highly recommended Reviewed on: 22nd July 2022

When all seems hopeless

Managing to get back on my feet after a bad few years. Decided to purchase a new (second hand) car, dealership were great but nobody would lend me the ourstanding balance. Thats where First Response Finance stepped in, they believed in me and lent me the money. Cannot thank them enough, i can now see my children regularly. Thumbs up Reviewed on: 22nd July 2022

Best Company

Company i cant trust any time 1st class service. Reviewed on: 22nd July 2022

Fantastic no fuss service

I’ve had 2 finances with them and they have been excellent, nothing is to much trouble and you can always get hold of them Reviewed on: 22nd July 2022

Responsive and helpful

It was with trepidation I approached First Response for finance and my anxiety was short lived. Not only do they try and get you the best they can for your circumstances they are all very approachable and helpful. I could have been buying a Bentley rather than a little Nissan and their response would be the same. Equitable, expedient and first class Reviewed on: 22nd July 2022

No dramas

Very easy set up from start to finish.always keep you informed Reviewed on: 22nd July 2022

First response finance

Brilliant finance company! Couldn’t recommended them enough. Helped me out massively when it came to choosing and paying for my car. Will definitely be back with them at the end of my HP. Staff are very friendly and helpful. Explained everything I needed to know. Highly recommend 5* Really do deserve an award Reviewed on: 22nd July 2022

Great company

As someone just out of an IVA with severely bad credit, this company was the only one to give me a chance. And considering my credit score I am very happy with my repayments Reviewed on: 22nd July 2022

Very happy

I am very happy with first response on both car finance and loan. When I recently had a problem with payments they were happy to help and I didn’t receive any late fees Reviewed on: 22nd July 2022

A great service provided by great people

First class service from start to finish. Often with finance companies once the initial product is sold the after service is patchy at best. Not the case with First Response - Staff are always on hand the assist with your queries in a prompt friendly manner. Reviewed on: 22nd July 2022

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