Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7082 reviews)

View other First Response Finance products

4.95

Based on 7,082 reviews, last reviewed 23rd Apr 2026

14700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Flawless experience from start to finish. Flawless experience from start to finish. Highly recommend. Quick turnaround with competitive prices. I would recommend. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7082)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Organised and hassle free service

Friendly polite staff who know exactly what they are talking about which makes the whole experience hassle free Reviewed on: 17th August 2021

Brilliant

Love the speed of this company ,always willing to help no matter what Reviewed on: 17th August 2021

Amazing

Very helpful very good customer service Very happy these guys was here for me As a disabled person and not working Due to illness I could not get out I’m having a real bad year with Covid I was so happy that I can get a car to get around to see my family and have a life again thank you so much first response Reviewed on: 17th August 2021

Amazing and reliable

Excellent communication ..and very reliable and helpful Reviewed on: 16th August 2021

Great service

Great service my second car loan from this company never had any problems. Reviewed on: 16th August 2021

Fantastic company to go for always helpful

When I bought my first car it wasn’t good and first response was amazing out standing experience Reviewed on: 16th August 2021

Car credit

First time I have used them and will be using them again so helpful Reviewed on: 16th August 2021

Customer friendly and informative

I've used frf twice and it's because they are able to adapt to my needs if they changed eg. At the start of the pandemic I was able to change my payment schedule without any hassle. They notify a week or so before a payment is due to be taken out. Reviewed on: 16th August 2021

brilliant client relations and customer service standards

fast accurate and detailed services easy to manoeuvre paperwork via online portals saving time around my busy work and family life. Reviewed on: 16th August 2021

Excellent and Friendly

First Response Finance have always handled my phone calls with a high level of friendliness, care and support, the website layout is very user friendly and it clearly details everything, I'm thankful for FRF for helping me get on the road. Reviewed on: 16th August 2021

Alternative products

Car Finance
from Black Horse 2.88 from 33 reviews
Car finance (discontinued)
from 1st Stop (inactive company) 4.19 from 15 reviews
Car finance (discontinued)
from ClickCarCredit (inactive company) 5.00 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub