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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Amazing from start to finish

5
From the very beginning very professional staff went over every detail, quick response rate helping me get that new car even during Covid within a matter of days. Excellent! Reviewed on: 13th August 2021

Excellent service

5
I saw first response online, called and discussed with a friendly representative who was very helpful and I got a loan in less than 24 hours without much hassle. Reviewed on: 13th August 2021

Unbelievable great and awesome service

5
They're fast, their service and system is quick and everyone very polite as well as professional, what else should I ask? Reviewed on: 13th August 2021

Professional,helpful.

5
I found first response finance was very helpful and very professional, easy to talk to and helped getting my new car .I will recommend the company to anyone. Reviewed on: 13th August 2021

Amazing

5
I’m am now on my second car with first response finance these are a really good company they take time to make sure you are financially stable and are very understanding if you miss a payment there customer service is brilliant and very easy to contact Reviewed on: 13th August 2021

Amazing

5
Best way to deal with customers help to solve your issues easily deal with very good way , Reviewed on: 13th August 2021

Number One

5
Took out finance with this company and their customer service team were second to none . Everything was so easy from start to finish . I’ll definitely vote for these every time . Reviewed on: 13th August 2021

Great cimpany

5
Very helpful, always on hand, can't do enough to ake sure your OK and are happy, very quick turn around, very quick descions. Have had 3 lots of finance with them and some loans and just took out another finance. Reviewed on: 13th August 2021

Very professional

5
I applied for finance and they was so happy to help me purchase a new car Reviewed on: 13th August 2021

Easy to talk to and really quick decision

5
Wanted to get a car and have bad credit, first response was brilliant and gave me the finance was so easy to talk to and listened to what u had to say, definitely would recommend to family and friends Reviewed on: 13th August 2021

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