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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Laszlo Vascsinec

5
Easy to apply, good communication Reviewed on: 13th August 2021

Brilliant

5
Excellent. Had an issue with car. Spoke with a very kind operator who had problem sorted ASAP. Really happy ! Reviewed on: 13th August 2021

There when nobody else was.

5
After being turned down from a few other companies, First Response Finance, steped up and came to the rescue. Cannot praise them for their help and understanding. Wouldn't hesitate in using them again and recommending them to the family and friends. Reviewed on: 13th August 2021

Fantastic finance company

5
Very quick response and easy to talk to and very friendly Reviewed on: 13th August 2021

Excellent

5
Very agile and great service. They are always available to solve anything. Reviewed on: 13th August 2021

Car finance, fast and efficient

5
I was in desperate need to purchase a car. First response helped me achieve my goal with no hassle. Thank you First Response Reviewed on: 13th August 2021

First response are number 1 for service

5
This company was really helpful when I was looking for car finance they spent time helping me break down my finances and understanding what I could afford each month to be able to get the credit that I wanted…they are always there to help if you fall behind n payments for whatever reason and help you get back on track really easy their customers service representatives are really easy to talk to and help wherever they can I’m really happy I chose this company to finance with Reviewed on: 13th August 2021

Very helpful

5
My experience was very seamless and staff were helpful. Highly recommend Reviewed on: 13th August 2021

Affordable and reliable

4
First response has finance my motorbike on a 2yr contract my repayments are affordable and convenient that suit my financial situation, the whole process was very simple and each step was done with the upmost professionalism simple and easy to comply with requirements would highly recommend to anyone looking to finance a motor vehicle based on my experience would very likely use in future Reviewed on: 13th August 2021

Always so helpful

5
Had finance a few times now, great communication never any issues would recommend Reviewed on: 13th August 2021

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