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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

No nonsense car finance

5
I have had 2 vehicles funded through first response. First one was written off after a month. They were fantastic in getting things turned round and financing the second one. Highly recommended Reviewed on: 13th August 2021

Grate product

5
I’ve been with this company for just over 4 years now and they are a fantastic company I’ve just got my second car with them and because I stuck with them I got £400 of my new car for being loyal. They do personal loans as well that are affordable so if you need car finance I definitely recommend this company as you can pay weekly or monthly you decided what you want Reviewed on: 13th August 2021

Very good company, very helpful and reasonable prices

5
Got this finance straight away with being the age of 20. They helped me very well with needing a new car. Very good prices and the staff that I spoke to were very helpful and fabulous. Reviewed on: 13th August 2021

Amazing and helpful

5
Always happy to help and such a good company Reviewed on: 13th August 2021

Fantastic, stress free

5
This company gave me a chance when others wouldn't, they went through everything, the whole process was completely stress free I recommend these 100 % Reviewed on: 13th August 2021

Excellent

5
I found it hard to get credit and I was desperate for a car loan, this company stood up for me when I needed it the most. I highly recommend and they have been super helpful ever since Reviewed on: 13th August 2021

Amazing company

5
Really amazing company accepted me for finance when no one else would, always on hand to help !!! Reviewed on: 13th August 2021

Used them for credit building

5
A few years ago my credit rating was poor and i needed a new car after a marriage breakdown, a friend of mine reccomended first response to me to help me out, after talking to the company i was accepted for finance of a certain amount i found myself a car i liked and contacted first response, they set up a account with the garage and 4 days later the car was mine, ive used these for my latest car too and now my credit rating is better they give me a better apr. I can call these for a settlement figure as well as log in online to check my account. Cant fault first response and would reccomend them to my friends eapecially if they have poor credit. Reviewed on: 13th August 2021

Excellent service

5
Everything was smooth from start to finish with my application, i would definitely recommend first response to others. Reviewed on: 13th August 2021

Happy

5
They have given me years of good quality service at very competitive rates, good customer service too Reviewed on: 13th August 2021

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