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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Amazing.

5
Never had car finance before, and first company to go with, lovely staff, all the information given was understanding and easy and made me at ease with everything!! Highly recommend!! Reviewed on: 13th August 2021

Bespoke

5
I shopped around alot for car finance as I was trying to get a unique car. First Response was the only company to consider the application. The process was handled very professionally with excellent clarity provided throughout. Highly recommend Reviewed on: 13th August 2021

Great service

5
Very helpful people,great and fast service i'm very happy Reviewed on: 13th August 2021

Amazing service can not fault

5
Amazing from start to finish brilliant Reviewed on: 13th August 2021

Good

5
Quick and easy to apply. No hassle and overall good service. Reviewed on: 13th August 2021

Great company, amazing staff with no judgement

5
After being put in an IVA I thought my life for the next 5/6 years was going to be terrible. I knew my car was due for Renewal and knowing my credit was in bits I had no hope. I was recommended to use this company and I’m so glad I did. The support and lack of judgement from the lady made me feel so comfortable and I’ve had no problems with them at all. The process was so easy and I will use them every time Reviewed on: 13th August 2021

Really easy and helpful

5
I didn’t have very good credit and still managed to finance an affordable car through first response Reviewed on: 13th August 2021

Quick, polite and the best.

5
From the first day with them I have had no problems, they are very customer focused and are extremely helpful when needed. Reviewed on: 13th August 2021

Great seevice

5
Great customer service and great customer interaction, very good online set up Reviewed on: 13th August 2021

Amazing

5
They helped me get a nice car for me and my sons and in a way that I was comfortable with there so nice I would very highly recommend:) Reviewed on: 13th August 2021

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