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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful

Very helpful and great customer service Reviewed on: 13th August 2021

Excellent support

Have done all my car finance with 100% satisfactory Reviewed on: 13th August 2021

Amazing

They was so quick with getting it all done loved the service Reviewed on: 13th August 2021

Easy transaction

Easy and friendly to sort out. All sorted within 24 hrs. Five stars. Reviewed on: 13th August 2021

Fantastic help

Very very helpful helped all the way to get my car sort well recommended 1000% will recommend to.all my friends and family Reviewed on: 13th August 2021

Great to deal with

This company is fantastic great at finding you the best value and deal to suit your needs. would recommend this to anyone and I have done Reviewed on: 13th August 2021

Perfect

I’m so happy to tell you, I’m so happy from this company, because they are very friendly, very reasonable, fast service, everything! Reviewed on: 13th August 2021

Fantastic

First response made it so quick and easy for me to get a new car! Originally I was going through someone else who was messing me about. I was put through to first response on a late Friday evening it was so quick and easy to get the documents sent and signed to the point I had the car the following afternoon! Couldn’t fault any of the staff or the customer service! Nothing was ever to much for them! Reviewed on: 13th August 2021

Good

Very friendly welcoming company been a positive experience would definitely recommend Reviewed on: 13th August 2021

Friendly and understanding

Very efficient friendly service from start to finish Reviewed on: 13th August 2021

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