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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7978 reviews)

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4.88

Based on 7,976 reviews, last reviewed 12th Jul 2026

50400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Outstanding I was recommended by a family member as was very worried about getting a car fiancé but the company have been amazing and very reassuring Reviewed on: 12th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7978)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Out of this world

This company is actually human, they care about there customers! Reviewed on: 22nd July 2022

Very good customer service every time I use. Great job

I have had quite a few cars with first response finance. Reviewed on: 22nd July 2022

Excellent service

Really helpful & understanding also explained everything clearly Reviewed on: 22nd July 2022

Excellent

I’d been refused everywhere. First response were the only people to give me a chance. Excellent from start to finish. Explained everything clearly, took on my budget and got me my dream motor. Reviewed on: 22nd July 2022

Simply the best

No hassle, none judgemental, polite and helpful and all in a speedy manner. Why look anywhere else. Reviewed on: 22nd July 2022

Very friendly

I needed car finance but still had 2 payments to go. The colleague I spoke to was extremely helpful and talked me through my options and I got the loan I wanted to buy a newer car. The process was so easy I’d recommend to everyone wanting car finance. Actually, I did and they got finance for a car too. Reviewed on: 22nd July 2022

Car Finance

Always had a good experience whenever I contact first response finance. Very good customer service. Reviewed on: 22nd July 2022

Great service! 100% recommend

I was struggling to find finance with a good APR rate but then found first response finance. Really helpful and great customer service. Would definitely recommend Reviewed on: 22nd July 2022

Best company

Had a problem with a vehicles engine blowing up while under warranty and first response was amazing with helping dealing with the situation and setting up the next vehicle all within a few days. 11/10 Customer service would recommend Reviewed on: 22nd July 2022

5 star

Fast reply, professional, very helpful and reassuring. Reviewed on: 22nd July 2022

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