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First Response Finance: Car finance reviews

4.88
Based on 7,971 reviews, last reviewed 11th Jul 2026
50150% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Need a car quick, had all finance sorted within an h... Need a car quick, had all finance sorted within an hour Reviewed on: 11th July 2026
Lorraine 's avatar
Lorraine

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7972)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic help

5
Was really helpful throughout the process of sorting out my car finance and since I have recommended my partner to use first response finance . Great company thanks guys Reviewed on: 22nd July 2022

Excellent service

5
This is my second finance I have had with first response and have always found them very helpful and if I didn’t understand something they took their time to explain it until I did, Reviewed on: 22nd July 2022

Fully supportive, friendly and professional service.

5
Always available and willing to talk, many modes of communication available. Helped when no one else would. Reviewed on: 22nd July 2022

First in choice for me.

5
Great company they know what they are doing and can’t de enough to help when you call they answer quick and sort out any problem. Reviewed on: 22nd July 2022

Excellent finance options

5
Outstanding services for people struggling with financial options and the don’t take the mick with the APR I’m on my 2nd agreement and no doubt I’ll use them for the 3rd. First response finance all the way. Reviewed on: 22nd July 2022

Brilliant service e

5
Brilliant service from the team at 1st response just used them for the third time so easy to deal with done within a couple of hours of applying I was driving my new car home. Reviewed on: 22nd July 2022

Excellent customer service

5
I’ve been with first response for nearly 4 years , my second car on fiancé with them . If I have any issues or concerns first response are quick and affective . Their customers service is amazing and and always their to help . Definitely recommend to family and friends . Reviewed on: 22nd July 2022

Outstanding service

5
I had a lot of problems getting finance due to an ex partner messing up credit score but first response look at your finances and not your history so it was amazing thanks so much again. Reviewed on: 22nd July 2022

Helpful, knowledge staff.

4
Found them to be very helpful when sorting my car finance and would highly recommend them to others. Reviewed on: 22nd July 2022

First class company.

5
First class company and very quick response with a decision. I've used first response 2 or 3 times now and am very happy. Reviewed on: 22nd July 2022