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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very helpful

First response finance are very helpful and friendly staff. Nothing to much for them. Go out of there way to assist you and make the experience easy. Reviewed on: 22nd July 2022

No hassle customer service

Real, down to earth people with great listening and problem solving skills. I'm glad I'm with first response. Reviewed on: 22nd July 2022

Best for credit

I am on low income and did not think I would get credit but first response was there for me would recommend them to anyone Reviewed on: 22nd July 2022

First port of call for flexible finance

Have been a customer for 18 months and after over paying by 800 pounds had an emergency at home , first response immediately let me skip the next payment and asked if ok to make the next ,very helpful Reviewed on: 22nd July 2022

Above and beyond

This company went above and beyond to help me with a new vehicle. Their team are friendly and ring exactly at the time you ask them too. Their website is super easy to use. Nothing is too much trouble. Excellent company that seem to care about the customer which is rare these days Reviewed on: 22nd July 2022

Excellent

Though we would never got finance but the first time was awarded Reviewed on: 22nd July 2022

Easy access car finance

Thanks to first response who sorted me out with car finance after having to sort it all super quickly when my old car went down, and having to rely on my car for work, first response were quick and reliable thank you Reviewed on: 22nd July 2022

Excellent service

Never had a problem with the company or any issues and can't fault the company they try their best to help everyone even if your in a bad situation. Reviewed on: 22nd July 2022

Simply Brilliant, simply easy

Absolute brilliant from start to finish, application process very easy, and communication was excellent, already recommended to a friend and would recommend to other people Reviewed on: 22nd July 2022

Great help

Helped me out swapping finance to another vehicle quick and easy Reviewed on: 22nd July 2022

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