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First Response Finance: Car finance reviews

4.95
Based on 7,101 reviews, last reviewed 24th Apr 2026
16600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Everything went so easy Everything went so easy. Pre-approved within minutes, no holding back or hesitation. This is my third vehicle with them with next to no hassle. Reviewed on: 24th April 2026
Stephen n's avatar
Stephen n

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7101)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Helpful and Caring

5
First Response were amazing, they are so helpful and caring. They didn't look at my poor credit rating which was caused by a sudden change in circumstances. First Response looked at my income, my outgoings and my recent history of making all my payments on time. They treated me like a person, not a credit report, I would recommend First Response to anyone. Reviewed on: 13th August 2021

Surprised Availability

5
First Response offered me finance when not many would, in return I’ve never missed a payment, I’m now on my second car with them and they allowed me to up my package to get a better car and I am very appreciative. They have been fantastic and always making sure things are ok without any hassle. Happy with their service Reviewed on: 13th August 2021

Excellent service, really helpful, deal with issues straight away

5
Excellent support, staff really polite and helpful Reviewed on: 13th August 2021

Great company

5
Cant fault First Response. Have now financed three cars through them and has been hassle free every time. The staff are great and can speak to them easily. Dont often do reviews but they deserve it. Reviewed on: 13th August 2021

Awsome

5
Fantastic company easy and straight forward, fast response to all enquiries rapid payout Reviewed on: 13th August 2021

Top service

5
Brilliant staff n customer service Reviewed on: 13th August 2021

Car finance

5
I used them when I desperately needed a car and they helped me get the car I wanted will definitely recommend them very helpful and work with you to work monthly payments that are comfortable for you. Reviewed on: 13th August 2021

Great Service

5
Great communications and customer service. The only company willing to give me a reasonable APR highly recommend. Reviewed on: 13th August 2021

The customer service was amazing in every way

5
There customer service was kn point everytime always tried to help when they can Reviewed on: 13th August 2021

Car finance

5
Brilliant and so easy to apply would highly recommend this company Reviewed on: 13th August 2021