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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Excellent service

5
Always on the end of the phone very helpful best company around Reviewed on: 13th August 2021

Great company

5
These guys are amazing. Helped me with everything to get the bike I wanted. 2nd time using them and will keep using them. Reviewed on: 13th August 2021

Great friendly service and was able to help me when other company's couldnt

5
All round great experience . Phoned me when they said they would and got everything sorted quickly and hassle free would definitely recommend Reviewed on: 13th August 2021

Brilliant service

5
I’ve had two cars on finance from ‘first response finance’ and both times have been great service, always so helpful in what type of car I have needed and finding the right loan for me. Affordable and amazing service! What more could you want? Reviewed on: 13th August 2021

Very happy

5
Customer service is very good they listen to you I have been with this company twice now and they get you finance even if you have bad credit I really recommend first response finance Reviewed on: 13th August 2021

Very fast

5
Been to look at a car worked that fast I picked it up with in 24 hours of looking at it Reviewed on: 13th August 2021

Quick and professional.

5
As an NHS front line community nurse when my car broke down it meant I couldn't work. First response helped with finance very quickly and professionally, with understanding and kindness. This meant that I was back working within a few days. Reviewed on: 13th August 2021

Very understanding and patient company

5
They waited on my insurance payout for 7 weeks and didn't presume me. . Very happy too help Reviewed on: 13th August 2021

Helpful

5
I found first response finance very helpful and friendly, they even gave a a courtesy car while I was waiting for my car to be ready nothing was to much for them. Reviewed on: 13th August 2021

Brilliant

5
Very helpful helped as my first car broke down paid new dealer set new finance kept me updated Reviewed on: 13th August 2021

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