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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Amazing

5
I am in my second financial agreement with First Response Finance,There staff are always very polite and very experienced in the products they provide.The process is very quick and easy to do and in both cases I was on the road the very next day. I can't thank them enough for there help.10*rating all the way. Reviewed on: 13th August 2021

Acceptability

5
Good people to deal with, no complications, excellent costumer service. Reviewed on: 13th August 2021

Amazing finance company.

5
Everything was straight forward, everything was done quickly, got no complaints what so ever. Fantastic company. Reviewed on: 13th August 2021

Quick, Effective and Efficient

5
We are new to the Uk and we’ve worked so hard these past few months to build a credit score and first response we’re so accommodating in helping us get our car. Excellent service. Quick and efficient. Trustworthy and reliable. Thank you Reviewed on: 13th August 2021

Amazing company

5
First company I approached, very simple application and I was helped via phone calls by the internal staff. Any trouble I've come across has always been resolved promptly and fairly by the company. Can recommend for any form of vehicle transport to those with good and even poor credit scores Reviewed on: 13th August 2021

Fabulous

5
The whole process was quick and easy the staff are brilliant so friendly and helpful in finding the right car Reviewed on: 13th August 2021

Excellent service

5
Always on the end of the phone very helpful best company around Reviewed on: 13th August 2021

Great company

5
These guys are amazing. Helped me with everything to get the bike I wanted. 2nd time using them and will keep using them. Reviewed on: 13th August 2021

Great friendly service and was able to help me when other company's couldnt

5
All round great experience . Phoned me when they said they would and got everything sorted quickly and hassle free would definitely recommend Reviewed on: 13th August 2021

Brilliant service

5
I’ve had two cars on finance from ‘first response finance’ and both times have been great service, always so helpful in what type of car I have needed and finding the right loan for me. Affordable and amazing service! What more could you want? Reviewed on: 13th August 2021

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