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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Helpful and friendly

5
I have used these guys twice now and they always go the extra mile to help me. I recommend them to all my friends Reviewed on: 13th August 2021

Car finance without the hassle

5
Brilliant company, moved finance about so I could get a new car with no hassle at all. Reviewed on: 13th August 2021

would highly recommend

5
I am on my 2nd car with First Response and recommended my partner to go with them too. Great company. Reviewed on: 13th August 2021

Helped me noend thank you

5
I was in a hole they safe me money Reviewed on: 13th August 2021

Great Company!!

5
They are a great company to have car finance with! They are so helpful and understanding.. definitely recommend them!! Reviewed on: 13th August 2021

Extremely helpful

5
Can't fault this company, they are totally willing to help and understand customers situations and really go all out to help, probably the best customer service team around Reviewed on: 13th August 2021

Great company

5
Company made my life so easy while purchasing a car they’ve been very helpful throughout the whole process would recommend to anyone struggling with getting a new car. Reviewed on: 13th August 2021

Brilliant company

5
I purchased my first car through this company and they was fantastic! Everything ran smoothly and the company didn’t delay a second of the transaction. Unfortunately in my experience the car I purchased wasn’t the best and the dealership I went through also wasn’t the best. After 2 years of putting a lot of money and work into the purchased car I found myself in a position of cutting my losses with the car. Worrying how I would afford to pay off my finance and get anything close to what my car was worth on top of purchases a new one. I rang to see what my settlement fee would be and was made aware I could actually refinance and get a new car, I was at least to say amazed!! So I looked around and found the car I wanted. After contacting the dealership for them to say they didn’t work with my finance company. I then spoke to first response who assured me they would work around the dealership and made my dream car possible. The company was amazing, they resolved any problem that occurred (with the car dealer) with just one phone call to them. They was always one step ahead of the sale process and I couldn’t of asked for better from them! So I’m now on my second car with them and not only do I recommend them to everyone I know and speak so highly of them. I would also never look elsewhere for refinancing and will return to them anytime I need. Every member of staff I’ve dealt with was brilliant, polite, communicative and couldn’t of been any better. Reviewed on: 13th August 2021

Car Finance

5
Due to my poor credit rating others would just mess you around. But these people are friendly, easy to speak to and go that extra mile to help you if your circumstances change. will definitely be sticking with this company to fund my vehicles Reviewed on: 13th August 2021

Very helpful

5
This company are very helpful I've had 2 cars from them very helpful each time Reviewed on: 13th August 2021

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