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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

Excellent Service

5
The team at First Response Finance deliver a excellent customer, experience. Never had any problems. Decisions made quickly and efficently. Reviewed on: 13th August 2021
M.L. Creaney's avatar
M.L. Creaney

First class

5
Had motorbike finance before and paid it off. Then approached them for car finance. Very quick decision and turn around time. I would highly recommend to anyone looking for finance. Even if you have a poor credit score they can help. Reviewed on: 13th August 2021
Jonathan bell's avatar
Jonathan bell

Excellent service

5
Brilliant from start to finish. Easy online portal and friendly advisors. Reviewed on: 13th August 2021
Cass84's avatar
Cass84

Quick and hassle free

5
First response were so helpful in securing the best car finance for me - their customer service and communication was excellent and the process was quick and easy. Reviewed on: 13th August 2021
Donna Frew's avatar
Donna Frew

Absolutely the best and customer service is 'A' class.

5
I've rang on occasions where my payment was going to be 'a day' amiss and they have been very understanding and accommodating. They juggle things round to resolve the situation for me. Reviewed on: 13th August 2021
Tj's avatar
Tj

Very helpful

5
Very helpful covered cost of repairs Reviewed on: 13th August 2021
Stuart Milnes's avatar
Stuart Milnes

Excellent

5
Excellent service, the employee's take time to talk through your finances and take into consideration you circumstances now and doesn't just give you an answer based on your credit score. Would highly recommend. Reviewed on: 13th August 2021
Becksh13 's avatar
Becksh13

Trusted in our family

5
First response have now financed 4 cars for us over the years, fast finance when your at the showroom looking at the car you want and supportive throughout your contract, with us even helping us get a refund when a gearbox broke on our 3rd car....can't recommend enough to enough! Reviewed on: 13th August 2021
Tommy Jenison's avatar
Tommy Jenison

Brilliany

5
Had no problem was helped all the way Reviewed on: 13th August 2021
D Jennens's avatar
D Jennens

Polite , efficient and helpful

5
I am an existing customer and have just renewed my finance again. The team are very efficient, always return your call when they said they will and liaised with the car dealership. Reviewed on: 13th August 2021
Chris Collins's avatar
Chris Collins

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