Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7970 reviews)

View other First Response Finance products

4.88

Based on 7,969 reviews, last reviewed 10th Jul 2026

50050% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very easy helpful and car was sorted very quickly hi... Very easy helpful and car was sorted very quickly highly recommended Reviewed on: 10th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Absolutely Brilliant

I desperately needed a new car. My credit record / score was through the floor. But this company helped me so much. One year on. I'm still happy with my car. ( Hengist). And I've had no problems with the company. 5☆ all day long. Reviewed on: 22nd July 2022

Great company

Took me on when other companies never and worked with me when I could afford to pay great costumer service and has made it easy for me to have a car that I always wanted on the road. Reviewed on: 22nd July 2022

Wonderful customer service

The process was nice and smooth and easy! Customer service is also brilliant Reviewed on: 22nd July 2022

Good company to deal with

Never had a problem with them, always happy to help, great customer service Reviewed on: 22nd July 2022

Excellent company

They are an excellent company to take out finance with unlike other companies that I have look through this company accepted the car that I was looking for and financed it for me I will highly recommend them to other family members and friends Reviewed on: 22nd July 2022

One off the best Finance companies around I would not go anywhere else and Highly recommend to anyone

I am a returning customer to First Response are there amazing to deal with lovely people very helpful I’m a do anything for you I have recommended them to friends and family and will continue to do so and I look forward to dealing with them again when I purchase my next motorbike Reviewed on: 22nd July 2022

Helpful, upfront & easy

Awesome finance company, the app is brilliant, borrowed twice now from First Response Finance, staff have always been helpful and friendly, other companies should follow their example. Reviewed on: 22nd July 2022

Extremely quick and very reliable

I have very poor credit history and struggled to get a car after mine was no longer in use , they helped me go through what would be best and that I could financially afford without getting into debt or struggle to make payments and within 3 days I was driving away in my new car. Also only accept reparable garages. Reviewed on: 22nd July 2022

very helpful and friendly answered any questions we had

I would recommend as very helpful and friendly Reviewed on: 22nd July 2022

Superb finance company would definitely recommend

First response finance best vehicle finance company to work with will keep you updated throughout the whole process would recommend Reviewed on: 22nd July 2022

Alternative products

Car finance
from Zopa 4.66 from 792 reviews
Car Finance
from Close Brothers 1.89 from 73 reviews
Loan (discontinued)
from Easy Buy (inactive company) 4.20 from 5 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub