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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

View other First Response Finance products

4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great company

I got a really good finance deal through first response. Will use them again in the future. Reviewed on: 13th August 2021

Easy credit score improving car finance

I belive I am into my fifth year with 3 different vehicles with First Response. My credit score has improved greatly, when I ran into financial problems one phone call sorted everything out. Weekly or monthly payments with the added bonus of being able to pay more on the app. All cars bought are scrutinised for year, value etc. Definitely an A☆ company. Reviewed on: 13th August 2021

Excellent

From the first initial call all the way through to receiving the finance for the car was smooth and company kept us upto date on progress. Reviewed on: 13th August 2021

Great.really helpfull.easy process

They are a really helpfull company i got refused elsewere but first response finance helped me get my bike finance and i was really pleased with the way they were with me and i had my new bike deliverd with in a week.and its easy low weekly payments .i will definatly be buying my next new bike with these .thanks for helping me get on the road.5 star service Reviewed on: 13th August 2021

Very helpful

Very helpful when needed, they don't harrass me when I don't need to be, whenever I need anything they're quick to help and resolve any queries I ha e Reviewed on: 13th August 2021

Great service

From the first phone call to sorting out the finance was just great. You get treated like a person. They can't do enough to help you, and explain everything to you Reviewed on: 13th August 2021

Mr

Very helpful and approach each case individually. This is not the first time I have used their services. Reviewed on: 13th August 2021

Amazing service

Very quick and effecient service provided. Staff extremely friendly, finance sorted within 24 hours. Reviewed on: 13th August 2021

Brilliant service

Excellent and very friendly customer service. Repayments are the cheapest I've ever dealt with. Would highly recommend this firm to everyone Reviewed on: 13th August 2021

Brilliant

This company is absolutely fantastic, customer service is amazing, so friendly and helpful, I fell onto financial difficulty a few months back and they did everything they could to help me and so understanding! Would definitely recommend for car finance! Fab company!!! Reviewed on: 13th August 2021

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