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First Response Finance: Car finance reviews

4.94
Based on 7,020 reviews, last reviewed 23rd Apr 2026
8600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Very easy and straight forward. Very easy and straight forward. as soon as I uploaded all my documents it was approved within a few hours. money was sent to dealership very quick Reviewed on: 23rd April 2026
Ana F's avatar
Ana F

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7020)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Easy, Quick and Reliable

5
For a first time finance user it was very easy to sign up, very quick with there responses and very reliable, I got a call from the car company saying they’ve received the money I can collect the car whenever I can within 5 minutes of completing the finance application! Was very impressed I will definitely recommend to friends and family! Reviewed on: 13th August 2021

Great company 5*

5
First response finance helped us when my wife and I thought we had no options to ever getting finance. They talked us through there whole process and gave us so many options about payments and what we could afford to pay back over time. They made our choice easy and made us feel comfortable in every choice we made. For my wife and I they gave us the best service we could have asked for. Recommend highly. Reviewed on: 13th August 2021

Great company

5
First Response help me to get the car ineeded nothing bad to say they are a great company from start to finish I picked the car I needed no fuss Reviewed on: 13th August 2021

Car finance

5
Excellent and quick friendly service Reviewed on: 13th August 2021

Amazing company

5
I managed to get my new car thanks to these people Reviewed on: 13th August 2021

Amazing

5
I am in my second financial agreement with First Response Finance,There staff are always very polite and very experienced in the products they provide.The process is very quick and easy to do and in both cases I was on the road the very next day. I can't thank them enough for there help.10*rating all the way. Reviewed on: 13th August 2021

Acceptability

5
Good people to deal with, no complications, excellent costumer service. Reviewed on: 13th August 2021

Amazing finance company.

5
Everything was straight forward, everything was done quickly, got no complaints what so ever. Fantastic company. Reviewed on: 13th August 2021

Quick, Effective and Efficient

5
We are new to the Uk and we’ve worked so hard these past few months to build a credit score and first response we’re so accommodating in helping us get our car. Excellent service. Quick and efficient. Trustworthy and reliable. Thank you Reviewed on: 13th August 2021

Amazing company

5
First company I approached, very simple application and I was helped via phone calls by the internal staff. Any trouble I've come across has always been resolved promptly and fairly by the company. Can recommend for any form of vehicle transport to those with good and even poor credit scores Reviewed on: 13th August 2021