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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7970 reviews)

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4.88

Based on 7,969 reviews, last reviewed 10th Jul 2026

50050% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very easy helpful and car was sorted very quickly hi... Very easy helpful and car was sorted very quickly highly recommended Reviewed on: 10th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing

We have had problems with credit in the past but first response have enabled us to buy our dream car. They dealt with everything quickly and professionally. Highly recommended Reviewed on: 22nd July 2022

Great service

Very helpful, thorough with explaining everything with no pressure very happy with the overall customer service Reviewed on: 22nd July 2022

Brilliant well put with their services

Excellent very happy I will be using them again soon Reviewed on: 22nd July 2022

Absolutely great service

This company is absolutely brilliant when no one would help me because of my credit score first response gave me the chance to get my dream car and at a very great rate thank you very much I would always recommend to any one Reviewed on: 22nd July 2022

10/10

I had a nightmare getting car finance with other company’s and first response have been amazing!!! Great to deal with never any hassle! Reviewed on: 22nd July 2022

Top of their game

First response as always accommodated and tailored my every need a pleasure to do business with and always keep going back Reviewed on: 22nd July 2022

The best ever

This is the first ever time I have had car finance and the First Response Finance team was soo helpful and made it as comfortable for us and there understanding and I vote FIRST RESPONSE FINANCE because they are the best Reviewed on: 22nd July 2022

Amazing costumer service

I was having money troubles and I phoned to explain my situation and they was more than helpful and understanding and gave me multiple options of help and got everything sorted for me in just one day! Such lovely people and an amazing company. Reviewed on: 22nd July 2022

Life changer

First response finance helped me get my first car which in turn has changed mine and my son's life. We both have Autism and find public transport stressful. Now we have a car, we can enjoy our journeys and rides out. Total life changer all thanks to First Response Finance. Reviewed on: 22nd July 2022

Credit rating was not so good :(

At the time my credit rating was not so good but they come through when I needed them! My old car was on its last legs and First Response were the first to pop up and offer me credit to which saved me. Reviewed on: 22nd July 2022

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