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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

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First Response Finance Car Finance reviews (6928)

Customer service

5
Really good customer service and very helpful people Reviewed on: 13th August 2021
Helder Rocha 's avatar
Helder Rocha

Amazing company

5
First response has been a great company to deal with. When I got my car all I had was issues with it from the dealership I got it from and they kept messing me around. First response took action as soon as I give them a call and they got it sorted with the dealers. After this I have not had one problem with my car. Reviewed on: 13th August 2021
Peter's avatar
Peter

Great Customer Service

5
I had previously used First Response for my car finance which I found to be good so I didn't hesitate to use them again for my new car. Again the service was excellent and I received my finance and new car. One happy customer. Reviewed on: 13th August 2021
Julie's avatar
Julie

Great finance company always on the customers side

5
I have used first response a few times for car finance and I would not go any where else their level of customer care is exceptional they are always doing everything possible to help the customer Reviewed on: 13th August 2021
William Ashcroft's avatar
William Ashcroft

Fabulous

5
This is the 2nd time I have taken finance with this company Constant support throughout the process Quick and easy Competent staff 100% recommend Reviewed on: 13th August 2021
sharon clark 's avatar
sharon clark

Help when I needed it

5
I was struggling to buy a car, these guys helped. Obviously interest was higher but it did allow me to buy my dream car Reviewed on: 13th August 2021
Chris's avatar
Chris

Brilliant company

5
Brilliant company. They were more than helpful and website is easy to navigate. Highly recommend Reviewed on: 13th August 2021
Kris quinn's avatar
Kris quinn

Very helpful staff and simple, easy to understand products

5
I wish all finance companies were as easy to deal with than First Response Finance. They gave me finance when noone else would. Reviewed on: 13th August 2021
Andy Chatts's avatar
Andy Chatts

Quick and easy

5
Found a car, called up for finance, helped us through all the paperwork collected the car. As easy as that would definitely recommend after the service we received Reviewed on: 13th August 2021
Chris Blount's avatar
Chris Blount

Recommend

5
Very good service and quick. Fast answer for applications Reviewed on: 13th August 2021
Jacek Miszczak's avatar
Jacek Miszczak

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