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First Response Finance: Car Finance reviews

4.95
Based on 6,925 reviews, last reviewed 23rd Jul 2025
29% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6925)

Fantastic

5
After applying for finance. The whole process was quick with no issues ,fast payout and they kept you informed throughout! Reviewed on: 13th August 2021

Perfect Service

5
Super service and Customer service Reviewed on: 13th August 2021

Helpful people and understanding

5
I have been with first response for many years and know problems great people Reviewed on: 13th August 2021

Very quick and very helpful

5
They helped me arrange my car finance very quick so I could get on the road as soon as possible Reviewed on: 13th August 2021

Excellent customer service

5
Just after 6 months of having my car it developed a problem. Long story short I had a lovely lady Jemma handling my case and couldn't fault her, she was very friendly and helpful and helped me kept me up to date with what was going on. Excellent service Jemma Reviewed on: 13th August 2021

Great company nothing too much trouble

5
Excellent experience I’m now on my third vehicle through this company. Competitive Rates too for folk with slightly varying credit history Reviewed on: 13th August 2021

Fast and great customer service

5
My daughter recommended I use this company. They were fast and kept in touch until everything was in place. Easy to contact by phone and helpful when I needed to change my payment date. I can't fault them! Reviewed on: 13th August 2021

Customer service

5
Really good customer service and very helpful people Reviewed on: 13th August 2021

Amazing company

5
First response has been a great company to deal with. When I got my car all I had was issues with it from the dealership I got it from and they kept messing me around. First response took action as soon as I give them a call and they got it sorted with the dealers. After this I have not had one problem with my car. Reviewed on: 13th August 2021

Great Customer Service

5
I had previously used First Response for my car finance which I found to be good so I didn't hesitate to use them again for my new car. Again the service was excellent and I received my finance and new car. One happy customer. Reviewed on: 13th August 2021

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