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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

First Response were excellent to deal with and very friendly but still professional

5
Our first time using first response and very pleased with the service Reviewed on: 13th August 2021

Great Company

5
A very easy and straight forward car finance company, I pay weekly as it just works for me! Reviewed on: 13th August 2021

Helped so much !

5
I was a tough situation where I got a new job and couldn’t commute because it was far. I couldn’t afford a car so I had to go finance. As a uni student and Covid, it’s really hard to gain the correct credit score to be cleared for a car. First response provided me that option to get the car I actually wanted with a fair price. It is appreciated and I would recommend it to anyone. Reviewed on: 13th August 2021

Fantastic

5
After applying for finance. The whole process was quick with no issues ,fast payout and they kept you informed throughout! Reviewed on: 13th August 2021

Perfect Service

5
Super service and Customer service Reviewed on: 13th August 2021

Helpful people and understanding

5
I have been with first response for many years and know problems great people Reviewed on: 13th August 2021

Very quick and very helpful

5
They helped me arrange my car finance very quick so I could get on the road as soon as possible Reviewed on: 13th August 2021

Excellent customer service

5
Just after 6 months of having my car it developed a problem. Long story short I had a lovely lady Jemma handling my case and couldn't fault her, she was very friendly and helpful and helped me kept me up to date with what was going on. Excellent service Jemma Reviewed on: 13th August 2021

Great company nothing too much trouble

5
Excellent experience I’m now on my third vehicle through this company. Competitive Rates too for folk with slightly varying credit history Reviewed on: 13th August 2021

Fast and great customer service

5
My daughter recommended I use this company. They were fast and kept in touch until everything was in place. Easy to contact by phone and helpful when I needed to change my payment date. I can't fault them! Reviewed on: 13th August 2021

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