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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Excellent service

5
No hassle finance. Very easy and straight forward Reviewed on: 13th August 2021
Craig sanderson's avatar
Craig sanderson

Awesome customer service

5
Iv used first response a couple of times and any issues iv had which to be honest haven't been many have always been resolved quickly, efficiently and professionally. The staff on the end of the phone have always been friendly and courteous and iv rarely had to wait longer than 5 minutes to get through. So yeh excellent service from First response. Reviewed on: 13th August 2021
Peter Hegney's avatar
Peter Hegney

Best company

5
I would recommend this company to everyone I know they are really helpful and very friendly Thank you Reviewed on: 13th August 2021
Peter Stothard's avatar
Peter Stothard

Good stuff

5
I struggled to get finance with anyone but luckily I found first response and they accepted me which really helped my situation because I travel to and from work because of the army so first response really helped me to get to see my family Reviewed on: 13th August 2021
RBC's avatar
RBC

Friendly,

5
Staff were helpful, friendly. They talked through all options but didn't push Reviewed on: 13th August 2021
Ruth Wood's avatar
Ruth Wood

Rob

5
Professional service. Instance responce. Would recommend. Reviewed on: 13th August 2021
Rob Williams's avatar
Rob Williams

Above and beyond

5
First Response finance accepted me for car finance on my previous car, very easy to set up and use, with extremely helpful customer services. They went above and beyond when I purchased my current car, going to the lengths of setting up a whole agreement with a dealership in order to provide me finance. Absolutely brilliant Reviewed on: 13th August 2021
Rifleman Frank Parker's avatar
Rifleman Frank Parker

Excellent

5
First response finance was the pot of gold at the end of the rainbow,I needed to update my car and the only people that reached out to help me was first response finance, everything was so easy and quick to do,from start to finish they was excellent. Reviewed on: 13th August 2021
William Haycock's avatar
William Haycock

Outstanding customer service

5
First response finance gave me outstanding customer service and send me a text even month to help me keep track of when I have to pay . They are always friendly and ready to help with any enquiries Reviewed on: 13th August 2021
Gareth Roberts's avatar
Gareth Roberts

Used First Response many times

5
FRF are a great company, reward returning customers and very knowledgable when it comes to looking for a new car. Highly recommend Reviewed on: 13th August 2021
Hayley Crosby's avatar
Hayley Crosby

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