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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Joe

5
I have had a car finance with them now for over 6+ years and counting… Their customer service is one of a kind… their help and support is un-comparable… I am now on my third (3) car finance loan with them… Reviewed on: 13th August 2021
Joe's avatar
Joe

Superb company

5
I’ve been with this company for 7 years and I choose as a customer not to use anyone else they are reliable and a really friendly and professional company Reviewed on: 13th August 2021
kerrymills63@gmail.com's avatar
[email protected]

Really helpful and went the extra mile to get me new car

5
Really helpful and went the extra mile to get me new car Reviewed on: 13th August 2021
Tyrone Cheyne's avatar
Tyrone Cheyne

Amazing service

5
As a first time driver finding finance, this company made me feel comfortable and allowed me to talk through my options with help. The customer service is amazing and I have not had any issues with payments or contact since I started with them. I recommend this company to other first time drivers. Reviewed on: 13th August 2021
banksbethany97@gmail.com's avatar
[email protected]

Brilliant

5
It has been an easy process so far and I don't get bombarded with calls or emails Reviewed on: 13th August 2021
scott robertson's avatar
scott robertson

Great customer service

5
Great customer service very helpful when phoning to discuss my account and explaining what everything ment and how the early settlement payments worked and giving me with rubbish credit history the chance to be able to buy my 3rd car with them overall great customer service really helpful would recommend them to everyone Reviewed on: 13th August 2021
Susan's avatar
Susan

Fantastic

5
I would recommend first response to anyone looking for finanace they have a fast/ reliable service Reviewed on: 13th August 2021
Kylie's avatar
Kylie

Fast turn around for processing my finance application

5
Great company excellent service, whent to view bike and finalised paper work on the spot . Reviewed on: 13th August 2021
Malcy Cook's avatar
Malcy Cook

Fantastic customer service

5
The staff are all way there to help you, I was very impressed with the way they delet with my questions Reviewed on: 13th August 2021
Jane's avatar
Jane

Fantastic company

5
Really helpful staff, probably would own a car without them. Highly recommended Reviewed on: 13th August 2021
philip.keen@hotmail.co.uk's avatar
[email protected]

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