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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,102 reviews, last reviewed 24th Apr 2026
16700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer care was excellent Very knowledgeable on th... Customer care was excellent Very knowledgeable on their products and very welcoming Reviewed on: 24th April 2026
George C's avatar
George C

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7102)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent service and very efficient

5
I have used First response on two occasions and found them very helpful. They made it so quick and easy and I was granted the amount that I needed the same day. I have recommended them and will carry on recommending them. I'm 100%happy with their service and won't be going anywhere else Reviewed on: 13th August 2021
Lynn Davison 's avatar
Lynn Davison

Fast transaction

5
I actually have a motorbike finance through First Response. It took two days from being accepted to agreement being made. I now I have my dream bike thanks to this company. Thank you First Response Reviewed on: 13th August 2021
Lisa's avatar
Lisa

Quick and Efficient

5
Very polite, and friendly. Great communication and A* administration. Highly recommended. Reviewed on: 13th August 2021
AndyB's avatar
AndyB

Brilliant

5
From start of Application to The car was fast friendly and helpful Reviewed on: 13th August 2021
Michael Turner's avatar
Michael Turner

Excellent service

5
Absolutely amazing service from first response, I didn’t feel pressured into going with them, everything was explained very carefully to me and in a way I understood, I was also given options for my payment plan, I would highly recommend this company Reviewed on: 13th August 2021
Sharon gill's avatar
Sharon gill

Real Profesional Company

5
Real Profesional Company,Ready to help in any situation i can recommend this company to anybody!!!! Reviewed on: 13th August 2021
Olek Koch's avatar
Olek Koch

Excellent service

5
Excellent service very easy to use, Easy to contact Reviewed on: 13th August 2021
Hannah's avatar
Hannah

They get it done

5
Really friendly staff on the phone. Helpful too. Make getting car finance easy. Cannot fault their service. Reviewed on: 13th August 2021
Myles Prince's avatar
Myles Prince

Very quick and easy and no hassle to have finance arranged.

5
Had no hassle, even with bad credit, they were very helpful and got it sorted with no fuss. very quick and easy to deal with and always quick to respond to any questions. Reviewed on: 13th August 2021
Miya Karolia's avatar
Miya Karolia

Customer with them

5
I have been a customer with them for 18 months and throughout everything they have been amazing. Starting off with finance on my car and then any questions or queries I have ever had I have rang up and always been so friendly on the phone too. Definitely recommend them to anyone Reviewed on: 13th August 2021
Jodie Price's avatar
Jodie Price

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