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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,102 reviews, last reviewed 24th Apr 2026
16700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Customer care was excellent Very knowledgeable on th... Customer care was excellent Very knowledgeable on their products and very welcoming Reviewed on: 24th April 2026
George C's avatar
George C

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7102)

Fantastic

5
I would recommend first response to anyone looking for finanace they have a fast/ reliable service Reviewed on: 13th August 2021
Kylie's avatar
Kylie

Fast turn around for processing my finance application

5
Great company excellent service, whent to view bike and finalised paper work on the spot . Reviewed on: 13th August 2021
Malcy Cook's avatar
Malcy Cook

Fantastic customer service

5
The staff are all way there to help you, I was very impressed with the way they delet with my questions Reviewed on: 13th August 2021
Jane's avatar
Jane

Fantastic company

5
Really helpful staff, probably would own a car without them. Highly recommended Reviewed on: 13th August 2021
philip.keen@hotmail.co.uk's avatar
[email protected]

Excellent service

5
No hassle finance. Very easy and straight forward Reviewed on: 13th August 2021
Craig sanderson's avatar
Craig sanderson

Awesome customer service

5
Iv used first response a couple of times and any issues iv had which to be honest haven't been many have always been resolved quickly, efficiently and professionally. The staff on the end of the phone have always been friendly and courteous and iv rarely had to wait longer than 5 minutes to get through. So yeh excellent service from First response. Reviewed on: 13th August 2021
Peter Hegney's avatar
Peter Hegney

Best company

5
I would recommend this company to everyone I know they are really helpful and very friendly Thank you Reviewed on: 13th August 2021
Peter Stothard's avatar
Peter Stothard

Good stuff

5
I struggled to get finance with anyone but luckily I found first response and they accepted me which really helped my situation because I travel to and from work because of the army so first response really helped me to get to see my family Reviewed on: 13th August 2021
RBC's avatar
RBC

Friendly,

5
Staff were helpful, friendly. They talked through all options but didn't push Reviewed on: 13th August 2021
Ruth Wood's avatar
Ruth Wood

Rob

5
Professional service. Instance responce. Would recommend. Reviewed on: 13th August 2021
Rob Williams's avatar
Rob Williams

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