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First Response Finance: Car finance reviews

4.95
Based on 7,103 reviews, last reviewed 25th Apr 2026
16800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Third finance with First Response Third finance with First Response and they are very easy to work with. Always more than willing to offer advice and work with customer for a solution Reviewed on: 25th April 2026
Pamela S's avatar
Pamela S

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7103)

Rob

5
Professional service. Instance responce. Would recommend. Reviewed on: 13th August 2021

Above and beyond

5
First Response finance accepted me for car finance on my previous car, very easy to set up and use, with extremely helpful customer services. They went above and beyond when I purchased my current car, going to the lengths of setting up a whole agreement with a dealership in order to provide me finance. Absolutely brilliant Reviewed on: 13th August 2021

Excellent

5
First response finance was the pot of gold at the end of the rainbow,I needed to update my car and the only people that reached out to help me was first response finance, everything was so easy and quick to do,from start to finish they was excellent. Reviewed on: 13th August 2021

Outstanding customer service

5
First response finance gave me outstanding customer service and send me a text even month to help me keep track of when I have to pay . They are always friendly and ready to help with any enquiries Reviewed on: 13th August 2021

Used First Response many times

5
FRF are a great company, reward returning customers and very knowledgable when it comes to looking for a new car. Highly recommend Reviewed on: 13th August 2021

First Response were excellent to deal with and very friendly but still professional

5
Our first time using first response and very pleased with the service Reviewed on: 13th August 2021

Great Company

5
A very easy and straight forward car finance company, I pay weekly as it just works for me! Reviewed on: 13th August 2021

Helped so much !

5
I was a tough situation where I got a new job and couldn’t commute because it was far. I couldn’t afford a car so I had to go finance. As a uni student and Covid, it’s really hard to gain the correct credit score to be cleared for a car. First response provided me that option to get the car I actually wanted with a fair price. It is appreciated and I would recommend it to anyone. Reviewed on: 13th August 2021

Fantastic

5
After applying for finance. The whole process was quick with no issues ,fast payout and they kept you informed throughout! Reviewed on: 13th August 2021

Perfect Service

5
Super service and Customer service Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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