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First Response Finance: Car Finance reviews

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4.95
Based on 6,925 reviews, last reviewed 23rd Jul 2025
28% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
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Lucian
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

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First Response Finance Car Finance reviews (6925)

Poor customer service, won't help when you need it

1
Have been with them for 2 years now and never missed a payment, rang up over covid for one holiday payment and instantly got turned down. House was self isolating so had no paperwork for this apart from a text which they wouldn't accept as proof. Don't care about personal support as long as they get there money. Reviewed on: 13th August 2021
Mark Bevington's avatar
Mark Bevington

Great service

5
I have two cars on finance both accepted straight away very quick response great company, if you have issues they will help resolve them with no issues immediately highly recommended Reviewed on: 13th August 2021
Dean manning 's avatar
Dean manning

First Response great value car loans

5
Really did help me buy my dream car with a affordable loan Reviewed on: 13th August 2021
Terence Burnett's avatar
Terence Burnett

Good customer care

5
I applied online for a car , no fuss no problems really was straight forward. Outstanding customer service. Reviewed on: 13th August 2021
Dawn's avatar
Dawn

Great overall

5
We were in seach of a car but due to an alright score no one would touch us until first response stepped in Reviewed on: 13th August 2021
Louise Gould's avatar
Louise Gould

Never had any issues

5
They have always helped me out when needed, they text me if the payment day changes if lands on a bank hol or weekend, they are outstanding Reviewed on: 13th August 2021
Gavin Tonks's avatar
Gavin Tonks

Fantastic service

5
Since I found out about first response finance they have been second to none with there service excellent customer service very helpful and professional with my every needs would recommend to everyone Reviewed on: 13th August 2021
Nicky Palmer's avatar
Nicky Palmer

just brilliant

5
Have used the company now for the last 5 of my cars..brilliant service ..no problem to big always their to help and great at sorting problems out..just FANTASTIC Reviewed on: 13th August 2021
Matt Tottle's avatar
Matt Tottle

Fast service

5
Good opportunity even with low credit history Reviewed on: 13th August 2021
Vallanco Fernandes's avatar
Vallanco Fernandes

Fantastic company

5
I have been with first response for about 4 years now, and it’s fair to say they put there consumers first.. every time I needed help they have done it straight away. I would recommend this company to anyone. Top service and amazing Customer service and communication ***** from me Reviewed on: 13th August 2021
Toby waters's avatar
Toby waters

Review First Response Finance: Car Finance now

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